Soilair Selection · 18 hours ago
System Engineer 1 (Ops Center Support) (TS/SCI with Poly)
Fort George G. Meade, MD
Full-time
Onsite
Senior Level
7+ years expSolerity is a recognized leader in providing Information Technology and Engineering Services to the U.S Federal Government and the Intel Community. They are seeking a System Engineer 1 to provide 24x7 support to an Operations Center for Identity, Credential, and Access Management systems, ensuring effective monitoring and customer support.
RetailSalesWine And Spirits
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide 24x7 support to an existing Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems
Monitor ICAM systems and provide Tier 1 & Tier 2 support
Support customers who are integrating with Enterprise and IC Attribute and Authorization services
Assist end-users to resolve access issues
Aid development teams in understanding and resolving issues with REST Services
Use JIRA for ticket management and provide support via email, chat, and phone
Analyze system applications and perform troubleshooting
Understand and communicate complex software systems
Modify Confluence pages and write technical documentation to support customers
Assist with educating/training customers on software capabilities
Assist with understanding and defining customer needs
Work independently
Qualification
Required
TS/SCI Clearance with polygraph
Bachelor's degree in system engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline
Seven (7) years' experience as a System Engineer in programs or contracts of similar scope, type and complexity
Five (5) years of additional System Engineering experience may be substituted for a bachelor's degree for a total of 12 years' experience
Preferred
Online and telephone customer support
Public Key Infrastructure (PKI)
Attribute Based Access Control (ABAC)
Entitlements Management
LDAP directories
SQL and basic database querying abilities
RESTful services
Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow)
Linux operating systems
Analyze system applications and perform troubleshooting
Understand and communicate complex software systems
Modify Confluence pages and write technical documentation to support customers
Assist with educating/training customers on software capabilities
Assist with understanding and defining customer needs
Work independently
Benefits
Medical, dental and vision coverage
Health Savings Accounts and Flexible Spending Accounts for healthcare and dependent care
Flexible work schedule to include onsite, hybrid or remote, as dictated by position
401(k) and company-funded life insurance
Generous Paid Time Off (PTO)
Tuition and training assistance
Financial rewards for employee referrals.
Pet insurance
Employee discount program
Company
Soilair Selection
Soilair Selection engages in importing and distribution of boutique wines.
11-50 employees
Funding
Current Stage
Early StageRecent News
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