INB, National Association · 1 week ago
VP, Business Systems & Platform Strategy
Springfield, IL
Contract
Hybrid
Senior Level, Lead/Staff
$120K/yr - $200K/yr
10+ years expINB, National Association is a locally owned, community-focused bank dedicated to helping individuals and businesses reach their financial goals. The VP, Business Systems & Platform Strategy will lead the strategy and governance of the Bank’s critical business technology platforms while ensuring alignment between technology and operations.
Banking
Responsibilities
Own the overall health, roadmap, and lifecycle management for enterprise business platforms supporting retail, commercial, treasury, and lending operations
Establish and mature platform governance, standards, and operating rhythms including demand intake, prioritization, release management, and change control
Partner with IT infrastructure, cybersecurity, enterprise architecture, data, and vendor management teams to ensure secure, resilient, and compliant platforms
Drive platform optimization and modernization through rationalization of tools, workflows, integrations, and vendor contracts
Lead the design, standardization, and continuous improvement of operational workflows across banking functions to reduce friction, improve efficiency, and enhance user experience
Serve as the senior business-systems liaison to operational executives and functional leaders across Retail Banking, Commercial Banking, Treasury Management, Loan Operations, Deposit Operations, Finance, and Compliance
Translate business strategy into actionable platform roadmaps and delivery plans, ensuring requirements are clear, prioritized, and traceable
Foster a culture of proactive issue management, transparency, and collaboration between technology and operations
Ensure technology solutions are aligned with business processes, regulatory expectations, and customer experience objectives
Build and lead a platform-aligned team of SMEs with focused expertise in Core, Digital, Treasury, Retail, and Loan systems
Define roles, competencies, performance expectations, and career paths; recruit, coach, and retain high-performing talent
Establish best practices for business analysis, configuration management, testing/UAT coordination, and post-release support
Create consistent frameworks for documentation, knowledge sharing, and cross-team collaboration
Lead the end-to-end program to prepare for and execute a core conversion, including planning, resourcing, governance, and stakeholder alignment
Develop and execute conversion readiness plans spanning data, integrations, product configuration, interfaces, reporting, operational procedures, training, and change management
Coordinate with vendors, internal technology teams, and bank operations to manage cutover planning, runbooks, contingency plans, and post-conversion stabilization
Ensure risk, audit, compliance, and regulatory expectations are addressed throughout the program
Act as the senior accountable leader for day-to-day execution of the core conversion, partnering with the CIO and COO (executive sponsors) to coordinate workstreams across Technology, Operations, Risk, Compliance, Data, and vendor partners
Oversee demand intake, portfolio management, and delivery execution for initiatives spanning multiple platforms and business units
Ensure disciplined documentation, testing practices, change management, and production support processes
Define and monitor service KPIs/SLAs including system availability, incident trends, response times, release success rates, backlog health, and stakeholder satisfaction
Drive continuous improvement in systems reliability, user experience, workflow efficiency, and operational performance
Establish formal platform governance, demand intake, and release processes across all major banking systems
Build and stabilize a high-performing Business Systems team aligned to Core, Digital, Treasury, and Lending
Successfully plan and execute major phases of the core migration with minimal operational disruption
Improve system reliability, incident response times, and stakeholder satisfaction
Reduce technical debt and rationalize overlapping tools, workflows, and vendor contracts
Qualification
Required
Bachelor's degree in Information Systems, Business, Finance, or related field (or equivalent experience)
10+ years in banking technology, business systems leadership, or platform/product management with increasing responsibility
Demonstrated leadership over enterprise platforms supporting banking operations (core and adjacent systems)
Proven experience building and leading teams, including hiring, coaching, and performance management
Strong vendor management experience with demonstrated ability to influence third-party delivery outcomes
Deep understanding of banking operations and cross-functional process design across retail, lending, treasury, and digital channels
Demonstrated ability to operate within highly regulated environments in partnership with Risk, Compliance, and Internal Audit
Perform other duties as assigned
Preferred
Experience leading a core conversion or major platform migration, especially within CSI and/or FIS environments
Familiarity with treasury management platforms, digital banking ecosystems, and commercial/retail lending platforms
Experience managing large-scale, multi-year transformation programs in financial services
Benefits
Health, dental, vision, and life insurance benefits to all full-time employees.
Coverage is also extended to their eligible dependents.
Company
INB, National Association
INB provides personal and commercial banking services with a focus on helping individuals and businesses thrive.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Allen Brinkman II
Chief Executive Officer Florida
Sarah Phalen
President and CEO
Recent News
2022-09-22
Company data provided by crunchbase