Jones Street · 12 hours ago
Assistant Community Manager
Jones Street is seeking an Assistant Community Manager to oversee the daily operations of their apartment community. This role involves achieving financial and operational objectives while providing excellent customer service and supervising on-site staff.
Funding PlatformReal Estate InvestmentResidential
Responsibilities
Monitors and enforces compliance with all pertinent company policies, procedures, and standards related to operations and employment
Understands local and federal laws as they pertain to leasing, evictions, deposit accounting, fair housing, risk management and OSHA requirements
Has a clear working knowledge of community accounting and operating procedures
Remains informed about current market developments including competition’s occupancy, rent structure, amenities and current concessions
Maintains a flexible schedule, and able to fill in other positions as required
Interacts with the prospects, residents, and team in a professional and courteous manner, assisting with questions, solving problems and any other duties required
Ensure property is rented to fullest capacity, utilize marketing strategies to secure prospective residents and enhance closing techniques
Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with company requirements
Maintain accurate records of all community transactions and submit on timely basis, including rent rolls, delinquency reports, move-in/move-outs, invoices, etc
Manage resident concerns and requests on a timely basis to enhance resident satisfaction with management
Assists the Community Manager in operating community within budget parameters while increasing Net Operating Income
Strengthen success of staff through ongoing training, instruction and leadership, providing daily/weekly staff schedules and assignments
Generate necessary legal action, documents and process in accordance with state and company guidelines
Assists Community Manager with supervision of maintenance and leasing staff
Manage the leasing and renewal process by guiding the team through effective sales and customer service retention strategies
Train and develop employees to ensure team meets their full potential
Monitor rent delinquency for all current and past residents
Perform other duties as required
Qualification
Required
Bachelor's Degree preferred
Three to five years of experience in residential property management
Experience with market-rate communities
Strong computer skills, especially in the Microsoft Office Suite and Yardi Voyager software
Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, and other laws as they relate to property specific guidelines and occupancy standards
Organized and detail oriented with the ability to see the big picture
Must be able to identify and resolve problems in a timely manner and gather and analyze information skillfully
Complies with all Jones Street Residential policies and procedures
Company
Jones Street
Jones Street Investment Partners is a Boston-based real estate private equity sponsor.
Funding
Current Stage
Growth StageRecent News
2025-07-29
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