Equip · 19 hours ago
Referral Coordinator
United States
Full-time
Remote
Entry Level
$54K/yr - $65K/yr
1+ years expEquip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. The Referral Coordinator is responsible for triaging incoming patient referrals from provider partners and collaborating with outreach and admissions teams to ensure a smooth referral experience.
Health CarePersonal HealthWellness
Responsibilities
Collaborate with the admissions team and outreach team to triage referred patients and support referral partners during their patient’s admissions process
Serve as a liaison between new providers and outreach managers
Manage data and reports in multiple systems including a CRM, EMR, and data analytics platform
Manage confidential health information thoughtfully
Ensure that data is inputted accurately and consistently and assist with data audits as needed
Potential travel opportunities to join in-person conferences, community events, and Equip team meet-ups
Speak confidently about Equip’s services, patient population, and referrals process
Perform other duties as assigned
Qualification
Required
Bachelor's degree or higher
1+ years experience in a customer service role or case management role, preferably in healthcare
Excellent interpersonal and communication skills
Highly organized with strong attention to detail in a dynamic environment
Comfortable working remotely with high autonomy and self-motivation
Ability to think critically to quickly and accurately work through challenges and rapid change
A desire to work at a fast-growing health tech startup
Benefits
Flex PTO (3-5 wks/year recommended) + 11 paid company holidays.
Generous parental leave.
Competitive Medical, Dental, and Vision plans with generous employer contributions for both individuals and families.
Company-paid Short-Term Disability, Long-Term Disability, Life and AD&D insurance.
Company-paid partnership with Maven Clinic to provide comprehensive reproductive and family care resources.
Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!
401(k) retirement plan.
Company
Equip
Equip gives families lasting recovery from eating disorders through dedicated virtual care teams and gold-standard treatment delivered at home.
501-1000 employees
H1B Sponsorship
Equip has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (2)
2022 (7)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$163.81MKey Investors
TCGOptum VenturesF-Prime
2025-07-30Series Unknown· $54.15M
2024-04-11Series C· $35M
2022-02-16Series B· $58M
Leadership Team
Kristina Saffran
Cofounder and CEO
Erin Parks, Ph.D.
Co-Founder, Chief Clinical Officer
Recent News
General Catalyst
2025-12-26
Behavioral Health Business
2025-09-19
Behavioral Health Business
2025-08-02
Company data provided by crunchbase