Thermo Fisher Scientific · 16 hours ago
Director, CCG Sales training
Norcross, GA
Full-time
Onsite
Director/Executive
10+ years expThermo Fisher Scientific is committed to enabling customers to make the world healthier, cleaner, and safer. The Director of Sales Training is responsible for leading the strategy and execution of sales capability development within the Customer Channels Group for the Americas, ensuring that commercial teams are equipped with the necessary skills and tools to succeed.
Research
Responsibilities
Develop and execute a comprehensive sales training and enablement strategy aligned to Customer Channels Group objectives and Thermo Fisher Scientific's Mission
Serve as a strategic advisor to senior sales leadership on capability gaps, training priorities, and enablement investments
Lead, coach, and develop a high-performing team of training managers, instructional designers, and enablement specialists
Drive a continuous improvement mindset by leveraging feedback, data, and industry best practices
Oversee the design, deployment, and sustainability of sales onboarding programs including the sales development program that accelerate time-to-productivity for new hires in the Customer Channels Group
Create advanced curricula that build proficiency in selling skills including customer discovery, consultative selling, account strategy, solution positioning, negotiation, and value-based selling
Build frameworks that ensure consistent standards for sales competency and role readiness
Leverage modern learning formats (digital learning, virtual workshops, in-person events, coaching tools) to support on-demand knowledge access for remote teams
Partner with Commercial Excellence and Sales Operations to embed methodology, sales process, selling skills, CRM behaviors, and forecasting best practices into training programs
Align training materials with commercial playbooks, value propositions, and customer engagement models specific to the Customer Channels Group
Ensure sales teams have effective tools, job aids, and resources to support each stage of the customer journey in a remote work environment
Drive adoption of Salesforce usage, opportunity management standards, and sales productivity tools
Collaborate with Marketing, Product Management, and Portfolio teams to create and sustain product, application, and competitive training that supports strategic growth priorities for the Customer Channels Group
Work closely with Human Resources, Talent Management, and Learning & Development to align with enterprise leadership frameworks and competency models
Partner across business units to ensure consistency while tailoring training to regional and market needs within the Customer Channels Group
Establish KPIs for training effectiveness, capability development, and commercial impact in a remote work setting
Measure program outcomes using data analytics, sales performance insights, and stakeholder feedback
Communicate results, risks, and recommendations to senior leadership to inform strategic decisions
Ensure training enables measurable outcomes such as improved quota attainment, enhanced customer engagement, and stronger win rates within the Customer Channels Group
Qualification
Required
Bachelor's degree required
10+ years of progressive experience in sales, sales training, commercial enablement, or sales leadership within a complex, matrixed environment
Demonstrated success designing and scaling learning programs for remote teams
Deep understanding of sales methodologies and structured commercial processes
Expertise in adult learning principles, instructional design, and digital learning technologies for remote workforce
Strong leadership, communication, and executive presentation skills in virtual environments
Ability to navigate a highly matrixed organization and collaborate effectively across global teams remotely
Data-driven mindset with the ability to assess learning impact and link enablement efforts to business outcomes
Proficiency with learning management systems (LMS), sales enablement platforms, and CRM tools such as Salesforce
Deliver Results: Drives accountability, ensures commitments are met, and consistently achieves business outcomes in a remote setting
Build Organizational Capability: Develops talent, creates scalable systems, and strengthens commercial capability globally
Collaborate and Influence: Operates effectively in a matrix, builds strong partnerships, and influences without authority in virtual environments
Think Big & Move Fast: Challenges the status quo, champions innovation, and accelerates ideas into action
Focus on the Customer: Ensures training programs directly improve customer experience and commercial value creation within the Customer Channels Group
Role Model Our 4I Values: Integrity, Intensity, Innovation, and Involvement
Preferred
advanced degree preferred
Experience working in life sciences, healthcare, bioprocessing, or highly technical B2B markets strongly preferred
Company
Thermo Fisher Scientific
The world leader in serving science To serve science, Thermo Fisher Scientific needs to stay ahead of it, we need to anticipate customer needs.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Late StageLeadership Team
Heather Stewart
HR Business Partner - Global Enterprise Services
Laura Green
Associate Human Resources Business Partner
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