Mac Haik Enterprises · 6 hours ago
Business Development Center Agent
Mac Haik Enterprises is a leading Toyota dealership in Texas, and they are seeking a Business Development Center Agent to generate sales appointments through customer interactions. The role involves responding to inquiries, utilizing lead management tools, and supporting marketing initiatives to increase sales traffic.
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Responsibilities
Increase the sales traffic by responding to inbound calls, making outbound sales calls such as (not limited to) internet lead responses, unsold internet showroom traffic and follow up calls which produce specific appointments for the sales team
Respond to customer inquiries with courtesy, accuracy and professionalism
Understands the needs of the customer, developing a flexible sales process, to draw them into the store for vehicle demonstration and to close the transaction
Supports the marketing initiatives of the dealership by relaying promotions by phone
Checks systems frequently and responds to inquiries immediately; promptly and accurately enter all customer inquiry data into the CRM
Effectively utilize lead management tools to maintain repeat and referral business
Establish personal income goals that are consistent with dealership standards of productivity in setting and confirming a volume of daily appointments, and devise a strategy to meet those goals
Conduct business in a variety of traditional and non-traditional methods, such as email, telephone, in-person appointments, and others
Develop and convey a high level of automotive product knowledge
Ensures that store inventory, pictures, and status are updated on a daily basis
Develop and enforce procedures to record and confirm all appointments for the sale and delivery of vehicles
Adhere to consistent and reliable work schedule
Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand
Effectively perform duties and responsibilities in a safe manner
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
Proficiency with operating in a web base, networked, internet environment
Ability to sell a minimum quota according to dealership standards
Valid driver's license and acceptable driving record
Successful completion of pre-employment screening
Authorization to work in the USA
Preferred
CRM and DMS experience preferred
Benefits
Medical, dental, and vision insurance plans
401(k) Retirement Plans with Company Match
Opportunities for advancement
Great culture
5 day work week
Company
Mac Haik Enterprises
Mac Haik Enterprises is a holding firm with investments in restaurants, hospitality, automotive, outdoor media, real estate, and healthcare.
Funding
Current Stage
Late StageRecent News
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