Charlotte Hornets · 8 hours ago
Premium Sales & Services Intern
Charlotte, NC
Internship
Onsite
Intern
$15/hr - $15/hrHornets Sports & Entertainment (HSE) is a leading sports and entertainment organization dedicated to excellence both on and off the court. HSE is seeking a Premium Sales & Service intern to support the Premium Sales & Service team in delivering world-class experience to premium clients, prospects, and partners, while gaining hands-on experience in professional sports business operations.
Media and EntertainmentSportsSports Leagues and Teams
Responsibilities
Assist with prospecting for new premium tickets leads through targeted research, database work, and outbound communication
Help prepare sales materials, presentations, product information, and premium experience collateral
Support the service team in delivering exceptional hospitality to premium clients, including suite owners, courtside members, and club seat holders
Provide on-site event support on game nights—welcoming guests, addressing inquiries, resolving service issues, and assisting with premium hospitality activations
Update and maintain CRM records to ensure accuracy of client information, interactions, and sales activities
Assist with the coordination of premium events, including logistics, check-in, communications, and follow-up reporting
Participate fully in the internship program, including workshops, speaker series, job shadow opportunities, and the intern project
Perform other tasks as assigned by manager
Qualification
Required
Recent college student or graduate with a degree in Business, Sport Management, Communications, Marketing, Hospitality, or a related field, or equivalent relevant experience preferred
Male collegiate basketball players must have exhausted their NCAA eligibility before participating in the HSE internship program
Strong interpersonal and communication skills, with the confidence to interact with premium clients and corporate partners
Excellent organizational skills and attention to detail
Ability to manage multiple projects and adapt to fast-paced environments
Proficiency in Microsoft Office Suite; familiarity with CRM systems preferred
Highly motivated with strong written and verbal communication skills
Personable, enthusiastic, and energetic
Able to maintain confidentiality and use discretion when privy to sensitive information
Able to thrive in a rapidly changing, deadline driven environment
Presents self in professional manner and able to interact with all levels of the organization and outside contacts
Ability to work extended hours including nights, weekends, holidays, and all home games
Preferred
Familiarity with CRM systems
Experience in customer service, sales, hospitality, or event operations
Company
Charlotte Hornets
The Charlotte Hornets is a professional basketball team platform and is part of the NBA's Southeast Division.
Founded in 2003
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ronnie Bryant
SVP and Chief Information Officer
Alma Angeles-Parvaz
Vice President, Partnerships
Recent News
Sports Business Journal
2025-11-08
2025-11-08
Sports Business Journal
2025-11-05
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