Southern Company · 17 hours ago
Telecom Analyst, Field Operations GA SW
Columbus, GA
Full-time
Onsite
Entry, Mid Level
2+ years expSouthern Company is a leading energy provider serving 9 million customers across the Southeast and beyond. The Telecommunications Analyst will provide dedicated IS Field Operations support and coordinate major technology projects while performing on-site field support for maintenance activities and equipment troubleshooting.
EnergyNatural ResourcesNuclear
Responsibilities
Provide dedicated IS Field Operations support and coordination of major Technology projects, such as but not limited to AMI/TGB infrastructure, transport infrastructure upgrades, data networking upgrades and SCADA/Substation data
Perform on-site TO field support of maintenance activities, equipment troubleshooting, construction, and general TO projects
Support project schedules and priorities by attending construction site meetings and teaming with Engineering and Support Groups and/or Project Manager
Ensure proper project work orders are created, tracked, and shared with technicians
Develop ways to enhance knowledge and information sharing among technicians
Own documentation repositories for technicians
Facilitate training events for technicians
Maintain Departmental planning documentation – Storm Restoration Disaster prep, etc
Support Contract development for technical services
Be involved in quality assurance, project task reporting, materials tracking, as-built documentation, invoicing, and other related duties as directed
Develop and maintain working relationships based on trust with critical Business Partners – Power Delivery, Metering, Generation, etc
Work closely with Field Operations Supervisor to ensure the smooth and timely delivery of support to our Business Partners
Qualification
Required
Two-year degree in a Technology related field or equivalent military and/or work experience is required
Proven track record in support of problem resolution and core business support is expected
Field engineering, documentation, and labeling standards experience
General knowledge of Southern Company's core business
General knowledge of information technologies (those currently used within the system and new technologies)
General knowledge of IT infrastructure components
Knowledge of state-of-the-art telecommunications equipment, facilities, troubleshooting techniques and concepts
Ability to effectively organize tasks, manage multiple priorities/details, meet schedules, and deliver on customer commitments
Ability to negotiate with and influence others – internally as well as vendors
Ability to build relationships and work in a team atmosphere
Ability to provide and accept feedback
Strong analytical and troubleshooting skills
Must demonstrate Our Values with emphasis on leadership and planning
Professional oral and written communication skills
Available for travel and after-hours, weekend, and holiday work
Understand/achieve business, TO, and departmental goals, strategies, and plans
Ensure full compliance with Sarbanes-Oxley rules and regulations
Solid technical understanding of Southern Company's telecommunications network, data network, and other major systems that utilize the telecommunications infrastructure
Solid technical understanding of Southern' s EMS and DSCADA systems
Ability to design and engineer network modifications and/or additions from a field perspective
Ability to organize tasks and coordinate various employees, vendors / contractors, and customers / partners to meet project goals
Ability to work independently, prioritizing major tasks by overall impact to the company
Ability to arrive at cost effective solutions in support of projects
Ability to communicate and work with all levels of management, vendors, and other internal and external groups and customers
Ability to effectively lead meetings and make presentations
Working knowledge of two or more of the following telecommunications infrastructure technologies: Microwave (licensed and unlicensed), fiber optics (electronics and cable), multiplex / DACS, Digital and IP communications, wireless (MAS, point to point, etc.), LTE RF / LTE Backhaul, and Ancillary (DC /AC power systems, surge protection, grounding, physical facilities, etc.)
Ability to analyze information from multiple sources for complex problem resolution
Ability to lead a team, coordinating various workgroups to drive complex problem resolution in a timely and efficient manner
Ability to effectively utilize standard company computing applications (Outlook, Word, Excel, SharePoint, etc.)
Ability to appropriately utilize documentation tools as required by specific job (CAD, TBMS, Visio, etc.)
The ability to drive long distances, travel overnight, be subject to 24x7 call out, work shifts greater than 8 hrs., lift / carry items up to approx. 50 lbs., climb stairs / ladders, and work in areas requiring specific safety measures such as radio transmission sites, fiber optic transmission sites, power plants, substations, transmission right - of- ways, as well as various remote locations
Safety Oriented
Customer focused
Team player
Exemplify Our Values
Strong Initiative
Self-Starter
Works well under minimal supervision
Preferred
2 – 4 years' experience in a similar role or field ops technician role is preferred
Benefits
Competitive base salary
Annual incentive awards for eligible employees
Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
Additional compensation, such as an incentive program
Company
Southern Company
Southern Company headquartered in Birmingham, Alabama, is the shared services division of Southern Company.
10001+ employees
H1B Sponsorship
Southern Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$6.16BKey Investors
GRIP Program
2025-10-03Post Ipo Equity· $1.75B
2025-05-20Post Ipo Debt· $1.45B
2024-10-21Grant· $160M
Leadership Team
Thomas Fanning
President and CEO
David Poroch
Chief Financial Officer
Recent News
2026-01-22
Idaho Business Review
2025-12-26
Company data provided by crunchbase