Supervisor, Care Management - LTSS jobs in United States
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PA Health & Wellness · 1 day ago

Supervisor, Care Management - LTSS

PA Health & Wellness is transforming the health of communities by providing care management services. They are seeking a Supervisor for their Care Management team, responsible for overseeing care coordination for long-term care members and ensuring compliance with regulations.

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Comp. & Benefits

Responsibilities

Monitors and reviews long-term care management required documentation to maintain and ensure compliance with federal and state regulations and contractual agreements
Assigns caseloads and work assignments to long-term care management team based on state requirements, care management staff experience, and member needs
Works with long-term care senior management on escalated and complex care cases, and provides guidance to junior team members to address member concerns
Educates and provides resources for long-term care management team on key initiatives and member outreach to facilitate on-going communication between care management team, members, and providers
Evaluates long-term care management team performance and provides feedback regarding performance, goals, and career milestones
Provides coaching and guidance to long-term care management team to improve member and provider experience and facilitate delivery of high-quality care
Assists with onboarding, hiring, and training long-term care management team members
Leads and champions change within scope of responsibility
Performs other duties as assigned
Complies with all policies and standards

Qualification

Long Term CareCare ManagementCustomer ServiceLeadershipCommunication Skills

Required

Must Reside in Miami Dade County, FL
Field Work required (50% Travel)
Long Term Care
2 + years of Care Management
Leadership
Excellent Customer Service and Communication Skills
Requires a Bachelor's degree and 4+ years of related experience
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position

Benefits

Competitive pay
Health insurance
401K and stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to work with remote, hybrid, field or office work schedules

Company

PA Health & Wellness

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Established to deliver quality healthcare in the state of Pennsylvania through local, regional and community-based resources, PA Health & Wellness is a Managed Care Organization and subsidiary of Centene Corporation (Centene).

Funding

Current Stage
Late Stage

Leadership Team

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Justin Davis
President and Chief Executive Officer
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Company data provided by crunchbase