Capital University · 4 days ago
Financial Aid Counselor
Columbus, OH
Full-time
Onsite
New Grad, Entry LevelCapital University is seeking a Financial Aid Counselor to help students and their families understand and access financial aid resources. The role involves providing personalized financial aid counseling, evaluating eligibility for aid programs, and ensuring compliance with financial aid regulations.
Responsibilities
Provide excellent customer service to students, parents, and colleagues
Provide one-on-one financial aid counseling to students and families
Evaluate and verify financial aid documents, including income tax returns and verification worksheets
Determine eligibility for federal, state, and institutional aid programs
Package financial aid awards for eligible students based on established guidelines and available funding
Complete verification and process professional judgement requests
Process withdrawals and R2T4 calculations
Maintain accurate and confidential student financial aid records
Enter financial aid data accurately into the student information system
Respond to inquiries via phone, email, and in-person visits promptly and professionally. Resolve student financial aid issues and concerns
Generate reports and analyze data to assist in decision-making processes
Stay informed about changes in financial aid regulations and policies
Ensure compliance with federal, state, and institutional rules and regulations
Conduct financial aid workshops and presentations for prospective and current students
Serve as a resource for students, parents, and school counselors on financial aid matters
Assist with the development and distribution of financial aid-related materials
Qualification
Required
Bachelor's degree or related experience/training
Knowledge of federal and state financial aid programs
Strong interpersonal and communication skills
Ability to explain complex financial aid concepts in a clear and understandable manner
Attention to detail and ability to manage multiple tasks
Excellent customer service orientation and a commitment to helping students succeed
Proficiency in computer applications and data entry
Positive work ethic and ability to work both independently and as part of a team
Benefits
Medical
Dental
Vision
Retirement
Family education benefits
Short-term and long-term disability
Life insurance
Free parking
Company
Capital University
Capital University is a private four-year undergraduate institution and graduate school.
Founded in 1830
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jared Tice
President
Recent News
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