ALCONA HEALTH CENTER · 1 day ago
Switchboard Operator
Alcona Health Center is a non-profit, Federally Qualified Health Center dedicated to serving Northern MI communities. The Switchboard Operator serves as the first contact for callers, providing a welcoming greeting and assisting with calls and clerical duties as needed.
Hospital & Health Care
Responsibilities
Operates telephone and paging system
Answers incoming calls, greeting the caller, identifying yourself, providing information, transferring callers and/or taking messages as necessary and respond to inquiries aimed at clinic services and procedures
Transfer telephone calls to intended recipients after screening them properly
Must know which staff are in which department and who is in charge of what function
Operates paging system to relay in-house announcements or call individuals to the phone
Create and maintain logs of incoming calls as directed
Assists with routine clerical duties when volume of calls permit
Compile, assemble, proofread and prepare data for records and reports
Drafts emails; proofreads and edits letters, memos, and other documents; operates copying and duplicating machines
Enter variety of data using current technology; prepare and sort documents for data entry
Qualification
Required
Possesses a current State of Michigan driver's license and valid automobile insurance
Word & Excel
Use of Electronic Health Records system
Benefits
Robust Employee Assistance Program (EAP)
Low deductible Medical, Rx, Vision & Dental insurance at a minimal cost for employees
Retirement Savings Plan with personal access to a Financial Advisor
FSA
Life, AD&D, & Short/Long Term Disability Insurance
Continuing Education Assistance program
Student loan forgiveness under the Public Service Loan Forgiveness program
Company
ALCONA HEALTH CENTER
Alcona Health Center is a non-profit, Federally Qualified Health Center with locations throughout northern lower Michigan and the eastern UP.
H1B Sponsorship
ALCONA HEALTH CENTER has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase