Factronics USA · 5 hours ago
Field Service Technician
Factronics USA is a leading Industrial Equipment Distribution Group specializing in delivering advanced technological solutions to businesses across various industries in the southeastern United States. The Field Service Technician will be responsible for the installation, maintenance, and repair of industrial equipment, ensuring customer satisfaction and system functionality.
Responsibilities
Installation, maintenance, and repair of industrial equipment
Ensuring customer satisfaction and system functionality
Performing diagnostic testing to identify issues
Providing technical support on-site
Maintaining documentation of service activities
Frequent travel to client locations may be required
Qualification
Required
Experience in equipment installation, maintenance, troubleshooting, and repairs
Knowledge of mechanical, electrical, and electronic systems
Strong problem-solving and troubleshooting skills to identify and resolve technical issues
Ability to provide excellent customer service and communicate effectively
Proficiency in using hand tools, diagnostic equipment, and technical manuals
Willingness to travel as needed to client sites
High school diploma or equivalent; technical or vocational training in a related field is a plus
Basic computer skills and the ability to maintain service records
Preferred
Familiarity with industrial equipment or similar technologies is preferred