CHEP · 11 hours ago
Quality Compliance Lead
Bolingbrook, IL
Full-time
Onsite
Mid, Senior Level
$54K/yr - $81K/yrCHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. As a Quality Compliance Lead, you will oversee and manage quality control as well as food safety initiatives, ensuring compliance with corporate guidelines and driving continuous improvement efforts.
Outsourcing
Responsibilities
Conduct and validate quality audits across the plant, ensuring all processes align with corporate policies, goals, and quality objectives
Train and develop plant personnel on quality guidelines and best practices, promoting a continuous improvement mindset and fostering quality awareness across teams
Track and report key quality performance metrics, including Acceptable Quality Limits (AQL), Pest Control Program (PCP) compliance, and customer complaints
Investigate and resolve quality issues, including customer complaints and rejected loads, using root cause corrective actions (RCCA) and implementing preventive measures
Maintain and manage quality-related documentation, ensuring all records meet corporate and regulatory standards
Collaborate with regional quality teams and internal stakeholders to address plant-specific quality concerns and ensure consistency in quality management across locations
Lead continuous improvement projects targeting quality systems and processes, working with cross-functional teams to implement solutions that enhance operational performance
Responsible for conducting all quality audits and food safety testing and reporting results
Ensure plant and plant personnel operate within CCPS quality and food safety guidelines
Validate production work instructions, SOP’s, job responsibilities, and equipment handling are being followed
Validate repair work instructions, SOP’s, and equipment handling are being followed
Implement new quality and food safety processes at the plant
Track performance on quality and food safety and report to Regional Operations Manager, CCPS Compliance Team, and Plant Manager
Work with CCPS Compliance Team on rejections and or customer complaints and address them with the Plant Manager
Conduct reverse audits on rejected loads and assist Compliance Analyst with informal and or formal CAR’s pertaining to rejections
Validate internal CAR’s pertaining to rejections are completed in accordance with SOP
Maintain all quality and food safety documents for personnel training
Assist Compliance Analyst and Regional Operations Manager to review quality related concerns or issues at the site level
Lead CCPS Compliance projects targeting quality systems and continuous process improvements
Perform quality and food safety aspect of orientation training and walkthroughs with new hires
Assist Compliance Analyst with PCP certification for all site employees
Work with CCPS Compliance Team to drive continuous improvement at the plant and strengthen internal policies, procedures, and systems as it relates to quality and food safety
Conduct inspections for all cleaned assets for C-Stock batch release
Validate compliance of Master Cleaning Schedule and address with Plant Manager for non-compliance
Responsible for contact with pest control vendor rep and site level pest program. Report issues to CCPS Compliance Team and Plant Manager and monitor progress of pest mitigation plan
Conduct follow up meeting(s) with CCPS Compliance Team and Plant Manager until pest issue is resolved
Validate spare parts and chemical inventory is completed by site personnel on a weekly basis
Assist HSE Specialist with requests to validate HSE processes are being fallowed as well as GAP audit preparation
Validate perpetual inventory preparation is completed by site personnel
Validate compliance of LOT tracing for liners and accessories
Qualification
Required
Prior experience in a quality role in a manufacturing environment
Strong customer focus orientation
Demonstrated success in delivering strong employee relations
Demonstrated ability to work cross-functionally
Experience managing quality performance and programs
Ability to manage quality processes and motivate a team
Excellent problem-solving skills and strategic thinking ability
Comfort with Microsoft Suites, including, but not limited to: Excel, Word, and PowerPoint
Working independently
Working across and within the matrix
Provides hands-on leadership as a working lead
Benefits
Competitive Pay & Annual Bonus Structure
Benefits Day 1!
Paid Time Off plus Holiday Observances
401K w/ company match (up to 4%)
FREE company-paid vision, short-term disability, and life insurance!
FREE company-provided PPE and safety equipment
Tuition reimbursement, parental leave, childcare assistance, profit sharing, and more!
Company
CHEP
CHEP helps move more goods to more people, in more places than any other organisation on earth.
Founded in 2001
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-11-02Acquired
Leadership Team
Adrienne N.
Talent Acquisition Partner
Derek Ishler
Finance Business Partner, Automotive
Company data provided by crunchbase