Family Health Center · 2 days ago
Registration Coordinator I
Family Health Center is seeking a Registration Coordinator I who will serve as the first point of contact for patients, clients, and visitors. This role is responsible for providing excellent customer service and managing various administrative tasks to ensure efficient operations within the healthcare setting.
Government Administration
Responsibilities
Greets patients and visitors professionally and courteously
Verify and update patient/client information upon arrival
Schedule, reschedule, and cancel appointments using our electronic health record (EHR) system
Answers incoming calls and route appropriately
Take accurate messages and relay to the correct staff
Ensure all required forms are completed and scanned into the EHR
Collect copayments and provide receipts as needed
Monitor the flow of patients in the waiting area
Ensure a clean, safe, and welcoming environment
Act as a liaison between patients and medical staff
Handle faxing, scanning, and sorting mail as needed
Adhere to HIPAA regulations and practice policies on patient privacy and information security
Follow all established protocols and policies
Other duties as assigned
Qualification
Required
High School graduate or equivalent
Strong critical thinking and decision-making skills in dynamic patient care settings
Ability to remain calm and effective and make critical decisions in high-pressure situations
Strong problem-solving, analytical, and multitasking abilities
Emotional resilience when working with patients experiencing crisis, trauma, or chronic illnesses
Ability to provide compassionate care while maintaining professional boundaries
Frequent standing, walking and reaching
Ability to perform repetitive motions, including typing for EHR documentation
Occasional exposure to bodily fluids, infectious diseases, and hazardous materials; adherence to infection control protocols is required
Prolonged sitting at a desk with frequent computer use
Organizational and multitasking skills
Effective verbal and written communication
Proficient in typing, data entry, and confidentiality
Preferred
Minimum 2 years of customer service experience
Experience in a healthcare or medical setting
Familiarity with Electronic Health Record system
Company
Family Health Center
Founded in 2018, our organization is dedicated to providing accessible and affordable healthcare to our communities.
H1B Sponsorship
Family Health Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2022 (1)
2021 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase