San Juan Regional Medical Center · 8 hours ago
SJHP Specialty Services Customer Service Representative Durango
Durango, CO
Full-time
Onsite
New Grad, Entry Level
$17.66/hr - $26.50/hrSan Juan Regional Medical Center is a values-driven organization dedicated to delivering exceptional healthcare. They are seeking a Customer Service Representative to provide excellent service, coordinate customer encounters, and serve as a communication hub for the clinic.
Health CareHospitalNon ProfitOutpatient CarePersonal Health
Responsibilities
Consistently exceeds customer service expectations
Strong data entry and computer skills
When assigned, achieves necessary skills to support obtaining referrals and authorizations, handling financial transactions, managing the patient’s medical records and clinic and hospital billing and coding
Understands and follows policy and procedure
Builds productive interpersonal relationships in every encounter
Demonstrates teamwork
Actively participates in the department
Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
Other duties as assigned
Qualification
Required
High school diploma or GED
Strong data entry and computer skills
Consistently exceeds customer service expectations
Understands and follows policy and procedure
Builds productive interpersonal relationships in every encounter
Demonstrates teamwork
Actively participates in the department
Each employee is responsible for implementing SJRMC's Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
Must be able to see with corrective eyewear and hear clearly with assistance
Must be able to sit and walk frequently or for long periods of time; must be able to stand, bend, squat, climb, kneel, and twist routinely
Constant use of the computer and keyboard
Must be able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds frequently
Sets limits when dealing with angry, hostile, or sometimes verbally or physically abusive patients and families to ensure a safe, respectful environment that will support the delivery of care
Effectively copes and strives for balance when caring for acutely ill patients and families
Preferred
Previous receptionist, clerical and/or secretarial experience preferred
Company
San Juan Regional Medical Center
San Juan Regional Medical Center is a hospital that offers health care service for inpatient and outpatient.
Founded in 1910
1001-5000 employees
H1B Sponsorship
San Juan Regional Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (5)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Jason Rounds, MBA, FACHE, FHFMA
Chief Executive Officer
John Mayer MS, MBA, CPA
Chief Financial Officer
Company data provided by crunchbase