Crisis Nursery · 1 day ago
Assistant Director, Crisis & Family Support
Urbana, IL
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expCrisis Nursery is dedicated to providing support for families in crisis, and they are seeking an Assistant Director for their Crisis & Family Support services. This role involves overseeing crisis response, managing a caseload of families, and supervising staff to ensure high-quality support and compliance with best practices.
Individual and Family Services
Responsibilities
Provide guidance and oversight for families in crisis, offering assessment, intervention, and stabilization services
Manage a caseload of up to 10 families, partnering with them to address immediate challenges and connecting them to ongoing support that promotes child safety, family stability, and long-term well-being
Ensure high-quality, compassionate, and trauma-informed services for all families
Supervise the Program Office Coordinator and Crisis Support Specialists, providing coaching, mentorship, and performance evaluations
Support staff in applying best practices in crisis response, family support, and trauma-informed care
Act as the on-call supervisor as assigned, ensuring leadership coverage and staff support during evenings, weekends, or other designated periods
Foster a positive, professional, and collaborative work environment
Ensure program compliance with organizational policies, licensing standards, and best practices
Support staff scheduling, coverage, and resource allocation to meet program needs and family demands
Assist with data collection, reporting, and program evaluation to inform leadership and funders
Build and maintain relationships with community partners, agencies, and stakeholders to enhance family support resources
Serve as a representative of Crisis Nursery in meetings, coalitions, and community events
Collaborate with other program areas to ensure integrated service delivery for families
Qualification
Required
Be at least 25 years of age
Master's degree in Social Work, Human Services, Psychology, or related field
Minimum of 5 years of experience in crisis intervention, family support, or social services, with at least 2 years in a supervisory role
Experience providing direct case management and/or crisis intervention services
Knowledge of trauma-informed care, family stabilization practices, and community resources
Strong leadership, organizational, and communication skills, with the ability to support staff while actively serving families
Company
Crisis Nursery
For 38 years, Crisis Nursery has created an “Island of Safety” dedicated to the prevention of child abuse and neglect through the provision of 24 hour emergency care for children and services to strengthen families in crisis.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Lisa Ricci
Chief Financial Officer
Company data provided by crunchbase