NEOGOV · 13 hours ago
Human Resource Assistant 2
Dauphin County, PA
Full-time
Hybrid
Entry Level
$46K/yr - $69K/yr
1+ years expNEOGOV is part of the Commonwealth of Pennsylvania, dedicated to providing exceptional service to employees. The Human Resource Assistant 2 will assist customers with benefits questions and human resource transactions in a service center environment, focusing on effective communication and customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as a customer contact in a service center environment utilizing knowledge base and case management tools to assist customers in completing their human resource transactions, benefits, and information services
Interact with customers to provide answers to questions relating to employee benefits and services including enrollments and life status changes involving medical, dental, vision, deferred comp, DCAP, and voluntary benefits programs
Provide limited technical assistance in the use of ESS and the Financial Disclosure Application, as well as limited technical assistance in the completion of on-line forms
Handle customer inquiries and educate them on the use of the Employee Resource Center (ERC)
Qualification
Required
One year as a Human Resource Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of clerical or other comparable experience and one year of beginning level paraprofessional human resource or equal opportunity work; or
An equivalent combination of experience and training
You must meet the PA residency requirement
You must be able to perform essential job functions
Benefits
Health coverage
Vision
Dental
Wellness programs
Multiple retirement and investment plan options
Paid vacation
Paid sick leave
Eight weeks of paid parental leave
Military leave
Paid time off for most major U.S. holidays
Flexible work schedules
Work-from-home opportunities
Internal mobility
Professional development
Workplace charitable giving
Employee-only discounts and rates on a variety of services and memberships
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase