Accounting Technician (Customer Support) jobs in United States
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USAJOBS · 8 hours ago

Accounting Technician (Customer Support)

USAJOBS is seeking an Accounting Technician to join the Air Force Services Center at Port San Antonio, TX. This position involves providing accounting customer support and performing a full range of accounting duties using Oracle financial systems.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
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Responsibilities

Performs accounting customer support to all customers
Performs full range of accounting duties through the use of the Oracle financial systems
Receives and responds to live phone and e-mail messages using the fully automated capabilities of Right Now Technologies (RNT) to assist customers in classifying and verifying a wide variety of accounting documents in order to ensure their mathematical correctness, completeness of information and to prepare/validate system control sheets with appropriate accounting codes
Assist customers in maintaining double entry bookkeeping journals and subsidiary ledgers and reconciling accounts, and transcribing to general ledger for closeout of all accounts
Answers customers questions on how to flow individual funds and specific monies from initiation through expenditure stages in order to trace discrepancies in the Oracle financial systems
Trace discrepancies in response to customer queries or other Shared Service Center (SSC) division requests
Assists customers with support in reports prepared to include profit and loss statements, financial statements and miscellaneous financial reporting data
Performs both accounting and customer support functions independently at the full performance level of accounting duties assigned with occasional support or intervention from the supervisor
May be required to assist in training new employees on the RNT system
Performs other related duties as assigned

Qualification

Oracle financial systemsNAF accounting practicesBasic accounting principlesMicrosoft OfficeMicrosoft ExcelCustomer serviceTypingData entryTraining methods

Required

Basic accounting experience with the interrelationship of accounts and the effects of debits and credit transactions on the overall system of general ledgers
Experience with NAF accounting practices and procedures
Experience with comprehending accounting functions of Oracle financial or similar accounting systems
Experience with training methods and preparation of training briefing materials
Understanding of the relationship between general ledger and the subsidiary accounts and extensive subdivision of accounts
Knowledge of basic accounting principles and concepts
Experience with customer service

Preferred

Knowledge in Microsoft Office application software to produce a wide range of office documents is desired
Skill in basic formula in Microsoft Excel is desired
Proficiency in typing and data entry is desired

Company

USAJOBS

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USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.

Funding

Current Stage
Late Stage
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