Ohanafy · 12 hours ago
Senior Implementation Specialist
Wilmington, NC
Full-time
Onsite
Senior Level
6+ years expOhanafy is a technology startup focused on implementing its core product built on Salesforce. The Senior Implementation Consultant will be responsible for onboarding new customers, configuring solutions, and providing subject matter expertise while ensuring high-quality delivery of services.
Food and BeverageInformation TechnologySoftware
Hiring Manager
Ian Padrick
Responsibilities
Be a great teammate and help others while being adaptable and flexible enough to support ever-changing product needs based on customer and market feedback
Work alongside Ohanafy team members to implement and onboard new customers
This position is primarily hands-on keyboard (data loading, Salesforce configuration, and implementation), with some lightweight analysis is required
Design and configure solutions based on customer requirements and aligned with Ohanafy best practices and standards
Work in tandem with CX to evaluate the needs of the Customer and implement those needs into Ohanafy’s application in an efficient and effective way
Testing and debugging of product features
Contribute to technical and product documentation
Demonstrate the ability to independently problem-solve and research solutions
Independently complete implementation and data tasks
Participate in design sessions and suggest solutions
Continuously learn and expand knowledge of the Beverage industry
Qualification
Required
6+ years of experience with Salesforce
Bachelor of Science in Engineering, Management Information Systems, Computer Science, or related field
Experience with database design and workflow
Excellent computer skills (i.e. Excel, Word, etc.)
Strong interpersonal skills
Sound judgment, detail-oriented
Ability and passion to deliver high-quality solutions to our customers
Preferred
Salesforce Certified Admin and Platform App Builder
Experience extracting, transforming, and loading data into databases (ideally Dataloader)
Ability to communicate and collaborate with others in a professional and respectful manner
Excellent verbal and written communication skills for technical and non-technical audiences
Collaboration, prioritization, and adaptability skills
Benefits
Generous equity plans
Benefits: Medical, dental, vision, and life
5 Weeks PTO, 11 Company Holidays, 5 Volunteer Days
Opportunity to work in a fast-paced and early-stage, high-growth technology startup with tremendous long-term upside
Company
Ohanafy
Ohanafy is a business management software for craft beverage producers.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$10.7MKey Investors
Cape Fear Ventures
2025-11-26Series Unknown· $5M
2024-03-08Seed· $2.9M
2023-06-08Seed· $2.8M
Leadership Team
Ian Padrick
Founder & CEO
Chris Dowling
Chief Revenue Officer (CRO)
Recent News
WilmingtonBiz
2024-05-03
Company data provided by crunchbase