Genesys · 1 day ago
Sr. AI Application Developer
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are seeking a Senior AI Application Developer to design and deliver enterprise-grade AI applications that address complex business challenges across multiple domains.
Artificial Intelligence (AI)Cloud ComputingSaaSSoftware
Responsibilities
Lead the design, development, and deployment of AI-driven applications for enterprise use cases such as customer engagement, workflow automation, and decision support
Build applications that integrate seamlessly with the AI services platform to ensure reusability and alignment with enterprise standards
Translate business requirements into scalable AI-enabled solutions, balancing innovation with operational excellence
Contribute production-ready modules, APIs, and integration patterns to the shared AI services framework
Partner with platform and architecture teams to ensure scalability, observability, multi-tenancy, and compliance
Identify and resolve platform gaps surfaced through real-world application needs
Ensure applications meet enterprise security, compliance, and governance standards, including data privacy, auditability, and responsible AI practices
Implement robust logging, monitoring, and failover strategies to support high availability
Advocate for responsible AI practices, including explainability, bias mitigation, and safe model use
Collaborate with data scientists and ML engineers to operationalize models at scale
Work closely with enterprise architects to align with IT and business strategies
Mentor junior developers and provide technical leadership across application development projects
Qualification
Required
Bachelor's degree in Computer Science, Software Engineering, or related field (Master's preferred)
5+ years of enterprise software development experience, including at least 2+ years working with AI/ML applications
Strong proficiency in Python, Java, and/or JavaScript/TypeScript
Proven experience deploying AI/ML models into production systems at enterprise scale
Familiarity with cloud platforms such as AWS, Azure, or GCP, and container orchestration tools like Kubernetes and Docker
Experience with distributed systems integration patterns including APIs, microservices, and messaging systems
Preferred
Experience with LLM-based application frameworks such as LangChain, Semantic Kernel, or Haystack
Knowledge of MLOps practices including CI/CD pipelines, model monitoring, and feature stores
Hands-on experience with data governance, compliance frameworks, and enterprise security
Familiarity with vector databases, embeddings, and retrieval-augmented generation (RAG)
Prior experience developing applications for multi-tenant, global-scale environments
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Company
Genesys
Genesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth.
H1B Sponsorship
Genesys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$2.98BKey Investors
Salesforce VenturesPermira
2025-07-31Corporate Round· $1.5B
2021-12-06Private Equity· $580M
2016-07-22Private Equity· $900M
Recent News
2026-01-08
2025-12-30
2025-12-27
Company data provided by crunchbase