USAJOBS · 13 hours ago
CORRESPONDENCE ANALYST
Washington, District of Columbia, USA
Full-time
Onsite
Entry, Mid Level
$102K/yr - $133K/yr
1+ years expUSAJOBS is seeking a Correspondence Analyst for the U.S. Border Patrol within the Department of Homeland Security. The role involves managing, tracking, and quality-controlling all incoming and outgoing priority correspondence, ensuring compliance with agency policy and legal requirements while providing guidance and training to staff.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Reviewing, prioritizing, logging, and routing all incoming correspondence for USBP offices, assigning due dates and ensuring proper disposition, follow-up, and status tracking
Analyzing correspondence topics and prior responses to recommend appropriate routing and drafting or suggesting responsive language consistent with CBP/USBP policy and legal requirements
Reviewing and editing outgoing responses to controlled correspondence, ensuring accuracy, completeness, proper format, and alignment with agency guidelines before release
Serving as the primary contact for USBP offices on correspondence requirements, providing guidance on format, templates, timelines, and signature levels, and answering status inquiries from the Office of the Chief of Staff
Developing, refining, and helping implement correspondence procedures and training for USBP offices, including preparing reports and recommendations to improve correspondence processes and operations
Qualification
Required
You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years
All pre-employment processes will be conducted in English
You may be required to pass a background investigation
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/28/2026
Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Reviewing, prioritizing, and routing a high volume of incoming correspondence, including tracking due dates and monitoring status to ensure timely responses; Analyzing correspondence issues and prior responses to determine the appropriate program office for action and to recommending or drafting response language that aligns with applicable policies, procedures, and legal requirements; Editing outgoing official correspondence for accuracy, completeness, proper format, and consistency with agency or organizational standards before release; Providing guidance or training to staff on correspondence procedures, including formats, templates, timelines, and signature requirements, and serving as a point of contact for correspondence-related inquiries; Using automated correspondence or tracking systems to log, monitor, and report on controlled correspondence and to identify process issues or recommend improvements
You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/28/2026
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office
U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment
Benefits
Health, dental, vision, life, and long-term care insurance
Retirement plan
Thrift Savings Plan [similar to a 401(k)]
Flexible Spending Account
Employee Assistance Program
Personal leave days
Paid federal holidays
Flexible work schedules
Tuition reimbursement
Transportation subsidies
Uniform allowance
Health and wellness programs
Fitness centers
Employee development and offers a variety of employee training and developmental opportunities
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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