Reservations and Group Services Coordinator jobs in United States
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Corinthia Hotels · 1 day ago

Reservations and Group Services Coordinator

positionNew York, NY
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp

Corinthia Hotels is dedicated to the art of hospitality, providing an unrivaled service that is greatly admired. The Reservations and Group Services Coordinator is responsible for high-touch reservations management and specialty market conference services, focusing on Diplomatic, Entertainment, and VIP segments to maximize revenue and ensure operational excellence.

HospitalityHotelTravel Accommodations
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Comp. & Benefits

Responsibilities

Maximize ADR and total revenue for specialty and high-touch segments
Convert non-traditional inquiries into optimized bookings and room blocks
Serve as the single accountable owner for diplomatic and entertainment stays
Protect brand reputation through precision, discretion, and consistency
Manage direct reservations for:
Diplomatic delegations and consulates
Entertainment industry clients (film, television, fashion, music, press)
VIP leisure and repeat high-value guests
Ensure strict adherence to:
Rate strategy
Inventory controls
Blackout and compression period policies
Identify opportunities to:
Upsell premium room categories and suites
Convert transient inquiries into short-term blocks
Extend length of stay during shoulder periods
Anticipate and resolve booking complexities before arrival
Ensure seamless communication across operational departments
Flag potential reputational or security risks early
Maintain detailed records to support continuity and repeat business

Qualification

Opera property managementRevenue managementHigh-touch guest serviceSales coordinationComplex booking environmentsVIP clientele experienceDiscretionJudgmentAttention to detailCommunication skills

Required

You have a sales mindset, and are driven by performance and conversion
You have a basic understanding of revenue management
You have a keen attention to detail
Possess a comprehensive knowledge of the Opera property management system and the relevant sections of the Synxis central reservation system
Minimum 1–3 years' experience in: Luxury hotel reservations, Sales coordination, or Conference services
Demonstrated success in: High-touch guest service, Complex booking environments
Strong understanding of: Revenue management principles, Group dynamics and displacement
Exceptional discretion, judgment, and communication skills

Preferred

Experience with VIP, diplomatic, or entertainment clientele strongly preferred

Company

Corinthia Hotels

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"Corinthia began as a family business, and while it has grown into something rather different today, we still retain all the precious values of a family: caring for one another and offering each other personal support each and every day.
dateFounded in 1968
location
London, England, GBR
people-size1001-5000 employees
web-link
http://www.corinthia.com/

Funding

Current Stage
Late Stage
Total Funding
$252.87M
Key Investors
Barclays
2025-04-14Debt Financing· $252.87M

Recent News

PRWeb
Corinthia Rome Now Taking Reservations From February 2026
2025-12-17
The Real Deal
Corinthia’s Beverly Hills spree snares priciest office deal this year
2025-09-12
Private Debt Investor
Corinthia, with $5bn committed, looks to launch first fund by March
2025-01-30
Company data provided by crunchbase