Vista Health System · 1 month ago
Unit Secretary - Telemetry
Waukegan, IL
Full-time
Onsite
Entry Level
$18/hr - $22/hr
2+ years expVista Health System is seeking a Unit Secretary to provide secretarial, reception, and clerical support for the department. This role is responsible for communicating patient requests, transcribing physician orders, and performing receptionist duties to support quality patient care.
FitnessHealth Care
Responsibilities
Demonstrates commitment to the Vista Community Cares Program
Consistently uses AIDET communication techniques with patients, families, and coworkers
Follows Standards of Behavior including Attitude, Appearance, Commitment to Co-Workers, Communication, Customer Waiting, Privacy, Responsiveness, Safety Awareness, Service Recovery, and Sense of Ownership
Adheres to all hospital and department policies and procedures
Participates in staff meetings, educational sessions, and performance reviews
Demonstrates support for Vista's strategic and operational initiatives
Maintains current knowledge through continuing education and required competencies
Responds promptly to patient call systems
Communicates patient needs effectively to nursing and medical staff
Demonstrates an understanding of patient care needs across the lifespan
Greets and assists patients, visitors, and staff courteously and professionally
Uses phone and paging systems to contact appropriate personnel
Directs inquiries to appropriate departments or staff members
Accurately transcribes and enters physician orders according to established procedures
Copies charts and materials as requested
Updates admission, discharge, and transfer information in the computer system
Schedules internal and external patient procedures, including transportation arrangements
Maintains department inventory and orders supplies as needed
Generates reports and updates bulletin boards and computer messages
Performs timekeeping responsibilities if assigned
Observes and ensures the safety of patients at risk of injury
Communicates behavioral changes and maintains accurate documentation
Performs all tasks in a safe and confidential manner
Completes assigned projects and adapts to changes in workflow and processes
Qualification
Required
High School Diploma required
Minimum two years of healthcare experience required
Strong verbal and written communication skills
Proficient in multitasking and prioritizing workload
Excellent telephone etiquette
Familiarity with computers and office equipment
Demonstrates ability to work with Neonatal, Pediatric, Adult, and Geriatric populations
Preferred
Bachelor's degree
Basic Life Support (BLS) certification
Company
Vista Health System
Vista Health System is a community-focused healthcare organization committed to providing high-quality, accessible care to individuals and families throughout Lake County.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Bianca Defilippi
Chief Executive Officer
Danielle Stefanski
HR Business Partner
Recent News
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