Salesforce · 1 day ago
Senior Director - Software Engineering
Indianapolis, IN
Full-time
Onsite
Director/Executive
$231K/yr - $352K/yr
12+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Senior Director of Engineering for the Unified Automation and Activations team will lead a high-performing engineering organization responsible for building scalable automation and AI-driven solutions that support Salesforce's Marketing and Sales teams.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Deliver Technical Solution to meet Product Vision: Partner with Product Management to translate product design into the technical solution that unlock business value. Lead the engineering teams to deliver technical solutions for the unified automation and activation team on the Salesforce ecosystem, driving intelligent Sales and Marketing GTM motions
Develop and Manage High-Scale Applications: Own the design, operation, and reliability of massively scalable automation and transactional platforms, ensuring seamless and performant execution of core systems like response management, campaign management, and other mission-critical applications
Drive Next-Generation Decisioning: Lead the engineering development of a next-generation decision engine for Marketing and Sales pipeline, leveraging AI, ML models and signals from Data 360 to optimize GTM strategies autonomously and instantly
Lead and Grow High Performing Engineering Team: Lead, mentor, and grow a large engineering organization, cultivating a high-velocity culture defined by technical excellence, ownership, and professional growth
Champion Technical Excellence: Champion engineering best practices, operational excellence, and agile methodologies, with a specific focus on the Salesforce platform and cloud-scale systems
Drive Cross-Functional Alignment: Collaborate closely with Product Management, Architects, other Engineering teams, and business stakeholders to translate GTM and business demands into shippable code that delivers measurable value for internal stakeholders
Manage Complex Project Execution: Drive the successful execution of complex technical projects across multiple scrum teams, ensuring timely delivery of high-quality tooling and services that meet business objectives
Drive Engineering Operational Excellence: Define and implement scalable processes, metrics, and best practices across engineering teams in partnership with other engineering leaders to ensure reliability, efficiency, and continuous improvement. Lead initiatives around CI/CD automation, system monitoring, incident management, and operational governance to maintain high-quality, resilient, and performant platforms
Qualification
Required
12+ years of intense experience in software engineering, with 5+ years in a Director or Senior Director role leading large-scale, enterprise-level organizations
Proven experience leading leaders, including managing multiple engineering managers and senior technical leads, with an overall span of control of 30+ engineers across several cross-functional teams
Proven hands-on background in designing and delivering large-scale, production-grade services using Java/Node JS, with the ability to provide architectural guidance and support complex technical decision-making
Deep technical mastery of the Salesforce Platform ecosystem, including Salesforce platform, Flow, Heroku, Mulesoft, and APEX
Deep technical mastery in Data Engineering, Analytics, or massive-scale SaaS platforms, ideally with experience working with a centralized data instance like Data 360
Extensive experience building, scaling, and maintaining complex enterprise automation or ML/AI products that operate 24x7
Proven experience driving the adoption and continuous improvement of Agile and/or Lean methodologies across all engineering teams, ensuring high-velocity execution, predictable delivery, and a focus on customer value
Exceptional executive communication and storytelling skills—able to align executives, researchers, and engineers around a complex technical strategy and shared vision
Demonstrated ability to define and drive Engineering Operational Excellence, including establishing metrics, automation frameworks, reliability practices, CI/CD standards, and governance models that improve quality, velocity, and long-term maintainability across engineering teams
Demonstrated experience in driving the strategy and execution for a technical product or platform
Proven ability to work effectively in a dynamic environment and manage competing priorities
Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
Preferred
Direct experience with marketing technology, sales enablement platforms, lead management, campaign optimization, or cross-channel attribution
Experience building and scaling marketing applications, including lead management, campaign management, and customer engagement platforms
Prior hands-on experience or significant leadership exposure to Generative AI, Autonomous Agents, and MLOps in a high-velocity, production environment
Expertise in cloud-native architectures (AWS, GCP, or Azure) and modern data lake/warehouse technologies
Proven record of building and shipping products that use machine learning or LLMs to enhance user experiences
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase