OE Federal Credit Union · 15 hours ago
IT Operations Specialist
Livermore, CA
Full-time
Hybrid
Entry Level
$23.50/hr - $42.05/hr
1+ years expOE Federal Credit Union is the country’s largest labor-based credit union, dedicated to serving its members with financial wellness. The IT Operations Specialist will maintain the company’s core system and associated third-party applications, ensuring efficient and secure processing of member transactions.
AccountingFinancial ServicesInsuranceLendingNon Profit
Responsibilities
Administers the credit’s core system and associated third party applications, including the installation of software updates in production and test environments, overseeing general and preventative maintenance and communicating system/application changes to management and employees
Monitors the stability and efficiency of the core system (Symitar) and associated applications and works with co-workers and third party vendors to troubleshoot issues affecting performance and reliability
Provide local and remote technical support on the core system and associated applications to employees and third party vendors in person and by telephone, email and helpdesk
Maintain archives of core system and associated application reports, including document indexing, retrieval and research
Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally
Develop and maintain a comprehensive understanding of the credit union’s products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union’s policies and procedures and current promotions
Perform other related duties as assigned
Qualification
Required
High School Diploma/GED and minimum 1 year of work experience in a similar role required
Proficiency with Windows 7, 8 and 10 and Microsoft Word, Excel and Outlook required
Excellent interpersonal, verbal and written communication skills required
Preferred
Associates degree in Information Technology
Benefits
Medical, dental and vision benefits that cover the employee, spouse and dependents
Retiree medical benefits
A defined benefit Pension Plan with 100% employer contributions of $3.50/hour
$10,000 Life Insurance
$5,000 Accidental Death and Dismemberment
11 ½ Paid Holidays per year
17 days of Paid Time Off (PTO) to start
Annual Performance Bonus Program - Up to 5% of employee’s annual base paid on December 15th of each year
A 401(k) plan
OE Federal Membership for you and your Family
Employee loan discounts
Casual dress code
Company
OE Federal Credit Union
OE Federal is a credit union for labors providing the debt and credit services at low prices.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gabe Ybarrolaza
Chief Lending Officer
Jenna Anderson
Chief Marketing & Training Officer
Recent News
2025-08-21
2022-03-17
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