Customer Service Representative jobs in United States
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TEKsystems · 3 hours ago

Customer Service Representative

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$21/hr - $22/hr

TEKsystems is a leading provider of business and technology services, specializing in helping clients activate ideas and solutions. They are seeking a Customer Service Representative to support their health insurance client during open enrollment, specifically handling inbound Medicare calls and assisting an elderly population with their benefits.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Taking inbound Medicare calls from an elderly population
Helping clients walk through their Medicare benefits and answering their questions
Managing a call volume of typically between 50 and 70 calls a day

Qualification

EmpathyPatienceMedicare knowledgeCustomer service skillsCommunication skills

Required

Empathy and patience when dealing with elderly population
Ability to walk clients through Medicare benefits
Experience handling inbound calls, typically between 50 and 70 a day

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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Glassdoor3.9
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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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