Optum · 16 hours ago
Clinical Administrative Coordinator
San Diego, CA
Full-time
Hybrid
Entry Level
$17.98/hr - $32.12/hr
1+ years expOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Clinical Administrative Coordinator (CAC) plays a key role in supporting day-to-day administrative operations and ensuring seamless coordination between providers, internal departments, and external stakeholders while delivering exceptional customer service.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Process and track a wide range of authorization requests, ensuring accuracy and adherence to established turnaround times
Distribute clinical documentation and work products to licensed clinicians for timely review and decision-making
Serve as a backup resource for other Clinical Administrative Coordinator functions, providing flexible support based on team needs and availability
Sort and manage incoming communications, including e-faxes, physical mail, and scanned documents, ensuring they are routed appropriately and processed efficiently
Purge outdated documents and maintain organized, compliant records in accordance with retention policies
Perform facsimile, photocopying, and general administrative support tasks as directed by team leaders, supervisors, or managers
Accurately direct visitors and incoming calls to the appropriate departments or staff members, and take clear, detailed messages when necessary
Actively pursue professional development through Optum's Common Language of Leadership framework to continuously enhance your skills and performance
Crosstrain in Clinical Administrative Coordination and Utilization Management processes to support a collaborative and agile team environment
Adapt to process updates and implement changes promptly to maintain compliance, efficiency, and service quality
Perform other duties as assigned by Clinical Managers or Clinical Administrative Manager, contributing to a high-performing, mission-driven team
Qualification
Required
High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of experience in customer service or healthcare administration
1+ years of data entry experience in a clerical or administrative role
Experience with Microsoft Word, Excel, Adobe, and general PC navigation
Experience handling confidential patient information
Ability to obtain and maintain access to San Diego County's EHR systems and Designated Databases
Ability to work full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:30am - 6:00pm PST Per business need there may be the need to be on-site up to 5 days per week. It may be necessary, given the business need, to work occasional overtime
Preferred
Experience in a healthcare setting (hospital, clinic, insurance)
Familiarity with ICD-10, CPT codes, Medicare/Medicaid
Call center experience
Working knowledge of medical terminology
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase