Sidney Federal Credit Union · 3 days ago
Member Service Representative MSR
Delhi, NY
Full-time
Onsite
Entry Level
$16.86/hr - $21.08/hr
1+ years expSidney Federal Credit Union is a member-centric organization committed to employee growth and exceptional customer service. The Member Service Representative role involves providing support and services to members, processing financial transactions, and maintaining professional communication while adhering to credit union policies.
Banking
Responsibilities
Process financial transactions accurately and promptly
Accurate cash handling and balancing of cash drawer
Suggestive selling of products and services to members and potential members
Maintain a professional presence and professional communication with both members and coworkers
Strictly adhere to all Credit Union policies and procedures
Provide exceptional customer service
Qualification
Required
Candidates must be detail oriented
Candidates must possess strong written and oral communication skills
Ability to handle and count cash accurately
Ability to multi-task and balance a drawer daily
High school diploma or GED required
Strong computer skills
Ability to maintain a high level of confidentiality
Preferred
1 year of cash handling/customer service experience preferred
Benefits
401K package
Competitive benefits
Medical
Dental
Vision
Life insurance is provided for all full time staff
Paid federal holidays
PTO
NYS Sick time
Tuition assistance
Opportunity for growth through career pathing
Comprehensive benefits plan including medical, dental and vision
Paid holidays
401k plan with highly competitive employer contribution
Company
Sidney Federal Credit Union
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase