Registered Brokerage Client Service Associate - Eastern Timezone jobs in United States
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Alpaca · 6 hours ago

Registered Brokerage Client Service Associate - Eastern Timezone

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date1+ years exp

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure company. They are seeking a Registered Brokerage Client Service Associate to assist clients and broker partners with service needs and operational requests, ensuring client satisfaction in a fast-paced environment.

Developer APIsFinancial ServicesFinTechTrading Platform

Responsibilities

Assist clients and broker partners by being the first point of contact on service needs and issues
Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks
Researching and responding to clients’ issues relating to form submissions, transfers, and various other operational items
Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams
Ensure new business paperwork is accurately and successfully submitted
Positive and Resilient demeanor to help achieve satisfaction in a fast-paced environment
Ability to independently make decisions within general guidelines
Basic understanding of KYC and client onboarding processes

Qualification

FINRA Series 7 licenseSecurities industry experienceKYC understandingFINRA regulations experienceCommunication skillsAttention to detailAdaptabilityTeam collaboration

Required

Excited about Alpaca's mission and what we're building
One to two years of experience in the securities industry
FINRA Series 7 license
Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment
Must have strong written and communication skills
Experience with FINRA, Federal, and SEC regulations
Ability to collaborate and work effectively in a remote team environment
Must possess the ability to adapt to a changing business and regulatory environment
Enjoys challenges and taking ownership of new responsibilities

Benefits

Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card

Company

Alpaca

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Alpaca is a financial system platform that allows developers and businesses to build apps, embed investing, and trade algorithms.
dateFounded in 2015
location
Tokyo, Tokyo, JPN
people-size201-500 employees
web-link
https://alpaca.markets/jp/

Funding

Current Stage
Late Stage
Total Funding
$328.8M
Key Investors
Drive CapitalSBI GroupPortage Ventures
2026-01-14Series D· $150M
2026-01-14Debt Financing· $40M
2025-04-23Series C· $52M

Leadership Team

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Yoshi Yokokawa
Co-Founder and CEO
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Hitoshi Harada
CPO and Co-Founder
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Recent News

Business Wire
PT Valbury Asia Futures Launches US Stock Trading with Alpaca, Increasing Access for Investors
2026-01-21
Business Wire
Alpaca Raises $150 Million at a $1.15B Valuation to Build the Global Standard for Brokerage Infrastructure
2026-01-14
Morningstar.com
Alpaca Enters India’s GIFT City Broker-Dealer Market through Zincmoney IFSC Acquisition
2026-01-07
Company data provided by crunchbase