GEICO · 11 hours ago
Claims Leadership Development Program, Senior Manager
Tampa, FL
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
5+ years expGEICO is a leading insurance company that values innovation and customer service. They are seeking a Senior Manager to provide strategic leadership for the Claims Leadership Development Program, ensuring a healthy supervisor pipeline and aligning with corporate leadership standards.
Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile
No H1B
Responsibilities
Lead the overall strategy, direction, and governance of the Claims Leadership Development Program
Align the Claims program to the corporate leadership curriculum and enterprise development framework
Ensure the program builds sustainable leadership capability to meet current and future operational needs
Analyze historical and forecast supervisor staffing demands, including turnover, promotions, and business growth
Model future supervisor capacity needs and adjust program participation targets accordingly
Provide strategic insights to Claims leadership on supervisor bench strength, readiness gaps, and timing of development cohorts
Lead development of KPIs and dashboards, working closely with inter-departmental partners to assess participation rates, completion rates, supervisor readiness, and program ROI
Identify trends, risks, and opportunities based on cohort performance and organizational staffing needs
Present findings and recommendations to senior Claims leaders in a clear, data-driven manner
Partner with Corporate Legal & Regulatory to align Claims program priorities, content integration and packing with enterprise model
Collaborate with Workforce Planning, Talent Acquisition, and HRBPs to ensure Claims Supervisor pipeline aligns with hiring strategy
Establish governance routines, steering committees, and quarterly business reviews to maintain alignment and operational priorities
Influence and drive enhancements to the program based on performance outcomes and organizational direction
Ensure the program scales effectively across Claims with minimal tactical involvement in delivery
Qualification
Required
Bachelor's degree or equivalent work experience in insurance, business, or related field
5+ years of progressive experience in leadership development, organizational effectiveness, or operational leadership
Preferred
Proven experience in program oversight or development programs
Strong analytical skills with ability to forecast staffing needs and interpret performance trends
Executive presence with ability to influence senior leaders and facilitate alignment across teams
Excellent communication, conflict resolutions, and stakeholder management skills
Experience in Auto Claims
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
Recent News
Dallas Innovates
2026-01-17
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