The League of Credit Unions & Affiliates · 4 days ago
Payment Solutions Specialist I
Florida, United States
Full-time
Onsite
Entry Level
1+ years expThe League of Credit Unions & Affiliates is looking to hire a full-time Payment Solutions Specialist I for the Payment Solutions team. This role involves identifying, verifying, and correcting cardholder account problems for credit unions and processing fraud and dispute claims.
CreditEducationNon ProfitTraining
Responsibilities
Preparing and sending correspondence to cardholders informing them of the status of their dispute
Maintaining confidentiality of cardholder account information and assuring that proper security procedures are followed when responding to user credit unions and cardholders
Responding to incoming telephone calls, assisting credit union personnel and members with general inquiries, and providing accurate routing of inquiries to appropriate department personnel
Reviewing and completing bookkeeping journals for client credit unions
Inputting data to establish new cardholder accounts, or inputting proper status on accounts such as closed account, delinquent, bankruptcy, etc
Accurately posting payments to members' accounts within designated time limits
Qualification
Required
High school diploma or equivalent
One year of previous experience with VISA/Mastercard credit card operation and exception processing
One year of customer service experience
Ability to work paperless with Document Imaging Printer
Proficient in Microsoft Office suite
Benefits
Health
Dental
Vision
Life insurance
Long-term disability
Flex-spending account
Paid time off
Volunteer time off
A 401(k)-plan including company matching
14 paid holidays
Professional development dollars
Tuition reimbursement
Company
The League of Credit Unions & Affiliates
The League of Credit Unions & Affiliates provides a platform for advocacy, collaboration, and innovation, representing 378 credit unions across Alabama, Florida, Georgia, and Virginia and their 33.3 million members, as well as $465.6 billion in assets.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dr. Wen Hemingway, DBA, CTP
Chief Financial Officer
Lindsey Cole
Chief Operating Officer
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