AA2IT · 2 months ago
Patient Services Representative
Miami, FL
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrAA2IT is looking for a Patient Services Representative to join their clinical team. The role involves providing high-level patient care and satisfaction, answering phones, handling patient inquiries, and assisting with treatment plans.
Cloud Data ServicesConsultingInformation Technology
Responsibilities
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualification
Required
Experience answering telephones
Must have exceptional customer service skills
High school diploma or GED
Preferred
Experience working in a dental, medical, or other health-care office
Knowledge of insurance plans (HMO/PPO)
Company
AA2IT
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase