Fresenius Medical Care · 6 hours ago
Regional Technical Manager
San Diego, CA
Full-time
Onsite
Mid, Senior Level
$95K/yr - $158K/yr
4+ years expFresenius Medical Care is committed to providing quality healthcare services, and they are seeking a Regional Technical Manager to oversee the operation and maintenance of technical services across multiple clinics. The role involves managing a team, ensuring regulatory compliance, and maintaining high standards of customer service and safety in technical operations.
BiotechnologyHealth CareMedical Device
Responsibilities
Responsible for driving the FMS culture through values and customer service standards
Responsible for outstanding customer service to all external and internal customers
Develop and maintains relationships through effective and timely communication
Take initiative to respond to, resolve and follow up on customer issues in a timely manner
Overall management of Technical Services for one or more Regions. Regions will typically consist of 40 to 100 clinics and 30 to 80 exempt and non-exempt employees
Assist Regional Vice President(s) with budgeting for costs related to Technical Services e.g. personnel, maintenance parts, travel and other expenses
Works with Regional Vice President(s) to ensure that operational, financial and regulatory requirements associated with Technical Service are met
Collaborates with Regional Quality and Education personnel on cross functional initiatives
Responsible for management and oversight of financial metrics for one or more Regions i.e. TAP, maintenance parts cost, travel and other expenses
Responsible for data integrity for management systems at the regional level e.g. PeopleSoft, Kronos, Service Database
Responsible for piloting and implementation of new systems and processes
Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program
Collaborate with the Director of Technical Services to establish operating and financial goals
Responsible for the following supervision and oversight activities within centralized technical programs for one or more regions:
Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures
Document all repair and maintenance activity per applicable policies and/or procedures
Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current
Implement technical policy and procedure changes upon approval from the Governing Body
Purchase and maintain inventory of service parts
Ensure defective parts with associated RGA and warranty parts are returned in a timely manner
Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process
Cooperate with facility staff to ensure all regulatory and OSHA requirements are met
Perform water/dialysate sample collection and processing per applicable policies and procedures
Review, evaluate and report water/dialysate quality results per applicable policies and procedures
Maintain and update water system diagrams and valve charts
Transport equipment as needed
Schedule / oversee Area Technical Operations Managers and/or Technical Supervisors to ensure appropriate coverage for a defined Region according to established criteria
Monitor performance metrics and implement processes to impact them
Collaborate with the Project Manager on selection of water treatment equipment in DeNovos, relocations and renovations
Collaborate with the Project Manager on technical and/or physical plant aspects associated with DeNovos, relocations and renovations
Perform Technical Assessments for clinics in assigned area
Initiate, monitor and manage external vendor service and/or maintenance agreements/contracts
Ensure that applicable manufacturers IFU’s are available to personnel
Maintain a list of emergency contacts and ensure it is accessible to all facility personnel
Collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities
Coordinate and provide Technical Services support needed during natural disasters or emergency situations
Recruit, interview and hire Area Technical Operations Managers and/or Technical Supervisors
Act as a mentor, role model and resource for Technical Services Personnel by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers and management
Train and mentor Technical Supervisors and/or Biomedical Technicians as required
Oversee corrective actions and Personnel Improvement Plans (PIP) according to applicable HR policies and procedures
Provide ongoing and formal annual performance evaluations to Area Technical Operations Managers and/or Technical Supervisors
Retain all technical records and logs according to the FMCNA retention policy
Ensure proper training and education for all technical staff
Ensure that personnel and training records are maintained per policy and procedure and are accessible to authorized personnel and regulatory agencies
Participate in facility audits conducted by the RQM and federal, state or local surveyors preparing and implementing plan of correction for any technical deficiencies identified
Coordinate the installation of equipment and implementation of product initiatives and improvements
Perform and/or provide assistance with the Direct Patient Care Technical Training Program
Perform monthly SAP supply inventory process as required
Create SAP requisitions for equipment
Ensure that the asset register for 8000 series equipment is maintained based on equipment movement and Finance Department criteria
Assist Operations personnel with technical aspects associated with DeNovos, relocations and renovations
Ensure that the dialysis machines, water system and mixing equipment is installed, operational and validated per manufactures documentation and FMCNA Policies and Procedures
Assists Operations personnel in the review and recommendation of capital equipment purchases
Develop and maintain positive working relationships with FMS affiliated physicians, ensuring communication and dissemination of pertinent information as appropriate
Work with Operations personnel to address adverse events and product complaints
Other duties as assigned
Qualification
Required
High school diploma or G.E.D. required
Successful completion of the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment required
Minimum of four years supervisory experience
Minimum of four years experience working in an industrial/medical technical setting, or three years experience and an AA Degree in electronics/biomedical technology, or two years experience and a BS Degree in a technology or business field
Attend all technical training programs required by state/federal regulations and FMCNA policy
Valid Driver's License issued in the employee's state of residence
Ability to use common hand tools and small power equipment
Ability to train subordinate personnel
Must possess good verbal and written communication skills
Basic computer skills, including Microsoft Office applications and mainframe applications
Ability to comprehend and communicate in the English language
Employees have to meet the necessary requirements of Ishihara's Color Blindness test as a condition of employment
Ability to work a flexible schedule including nights, weekends and holidays
Overnight travel may be required
Preferred
AA Degree in electronics/biomedical technology, or equivalent preferred
Nephrology / Biomedical Industry Technical Certification within 24 months of employment preferred. (choose one) + Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT) + National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT)
Biomedical Industry Technical Certification preferred. + Water Quality Association (WQA)Water Treatment Specialist (WTS) + Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET)
All required certifications must be maintained and current
Benefits
Medical, dental, and vision insurance
A 401(k) with company match
Paid time off
Parental leave
Company
Fresenius Medical Care
Fresenius Medical Care is a healthcare company that provides dialysis treatment for those with chronic kidney diseases.
10001+ employees
H1B Sponsorship
Fresenius Medical Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (14)
2022 (18)
2021 (10)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$758.43M2025-11-17Post Ipo Debt· $579.5M
2025-07-21Post Ipo Equity· $4.86M
2020-02-25Post Ipo Equity· $6.07M
Leadership Team
Helen Giza
Chief Executive Officer
Joseph Turk
CEO of Care Enablement and Member of the Management Board of Fresenius Medical Care
Recent News
2025-11-19
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