Quest Diagnostics · 23 hours ago
Digital Product Manager
Schaumburg, IL
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expQuest Diagnostics is a leading provider of diagnostic information services, and they are seeking a Digital Product Manager for their Interoperability Interface Solutions. The role involves owning all facets of the product, developing strategies, and delivering optimized client experiences while collaborating with various teams to ensure successful product outcomes.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Strategic and delivery leader for core interoperability orders and results solutions and supporting analysis, implementation, self-service, and automation tools
Set vision and develop strategy, define and deliver optimized client and partner experiences throughout the orders and results interface journey
Deliver high quality HL7 and FHIR interfaces for core orders and results, both inbound and outbound interfaces
Partner on new test products, specialized integration solutions, new EHR certification and validations, focusing on simplified integrations, reduced level of effort, driving time to market and reduced turn-around time
Partner with the Business to confirm understanding of customer need, align on scope, manage a roadmap and related financials, and regularly prioritize product development efforts
Regularly collect and analyze the Voice of the Customer, industry trends, disruptors, and current competition
Ensure comprehensive competitive information on market penetration, product capabilities and initiatives are maintained
Understand Quest clients by leading research stakeholder feedback, customer feedback, benchmarking, and journey mapping to develop deep understanding of clients' needs and inform client attraction, engagement, and retention
Translate overall vision into product roadmap and delivery; evangelize solutions to associated teams and partners
Accountable for the results of the Digital products assigned; Assess long-term viability of product features aligned to expected business outcomes and benefits, building opportunities to maintain or improve Quest's competitive position
Provide input on business plans/initiatives/marketing programs, to drive sales effectiveness, operational efficiency, and strategic congruence
Own end-to-end digital and data journeys; Work with the Design Team to inform User Experiences, Wireframes, prototypes, customer journeys, personas, corresponding data journeys and content that bring the journeys and product strategies to life
Collaborates with business partners on the creation of business cases and serves as two-in-a-box with the Business Owner to manage the product digital and related data lifecycles / journeys
Promote an environment that encourages collaboration, initiative, continuous improvement, learning and the generation of innovative ideas and solutions
Qualification
Required
Bachelor's degree or equivalent work experience
8 or more years of Healthcare Interoperability
3 or more years focus on client implementations
3 or more years focus with HL7 lab orders and results interfaces
Proven ability to create lasting relationships with internal and external stakeholders
Ability to understand a dynamic competitive landscape, synthesize customer feedback, and build and adapt a strategy that differentiates Quest in the market
Decisive and action-oriented, yet collaborative
Ability to thrive in a fast-paced culture and continuously improving to find creative solutions
Knowledge of relevant market trends with the ability to identify opportunities
Strong analytical skills
Deep technical proficiency
Strong verbal and written communication skills, especially storytelling to diverse audiences
Strong collaboration skills
Experience with process optimization
Preferred
Experience with FHIR orders and results interfaces
Experience with data exchange via orders and results interfaces
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
HealthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
And so much more!
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-09
Company data provided by crunchbase