Airgas · 6 hours ago
Customer Service Representative
Germantown, WI
Full-time
Onsite
Entry Level
2+ years expAirgas is a company that values an inclusive and diverse team culture, and they are seeking a Customer Service Representative. The role involves providing centralized support to customers, managing requests, coordinating deliveries, and ensuring customer satisfaction in a fast-paced environment.
IndustrialMedicalRetail
Hiring Manager
Matt McCain
Responsibilities
Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders
Coordinating product deliveries and cylinder pickups while verifying and confirming requested dates and proactively communicating any changes to customers
Validating cylinder balances and initiating cylinder audits or account closures
Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction
Managing, organizing and prioritizing workload to maximize completion of all open and daily responsibilities
A high level of initiative, curiosity and potential to go beyond the described role as the team responsibilities evolve
Special duties as assigned
Qualification
Required
Excellent verbal and written communication skills
Demonstrated attention to detail
Creative problem solving skills
Positive team player
Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders
Coordinating product deliveries and cylinder pickups while verifying and confirming requested dates and proactively communicating any changes to customers
Validating cylinder balances and initiating cylinder audits or account closures
Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction
Managing, organizing and prioritizing workload to maximize completion of all open and daily responsibilities
A high level of initiative, curiosity and potential to go beyond the described role as the team responsibilities evolve
Special duties as assigned
High School Diploma required
Preferred
Associate's or Bachelor's Degree preferred
2 years of customer service/sales experience
Minimum 2 years of relevant work experience
Benefits
Affordable healthcare
Company
Airgas
Airgas, an Air Liquide company, is a leading U.S. single-source supplier of gases, welding equipment and supplies, and safety products.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-11-17Acquired
1986-12-26IPO
Leadership Team
Robert McLaughlin
CFO
J
Jay Worley
Chief Operating Officer
Recent News
2025-12-19
Clayton B. Bruner, P.L.L.C.
2025-11-22
Company data provided by crunchbase