Eurofins US Food, Feed, & Supplement Testing · 14 hours ago
Client Services Coordinator
Brea, CA
Full-time
Onsite
Entry Level
1+ years expEurofins US Food, Feed, & Supplement Testing is dedicated to improving and saving lives through its food chemistry testing services. The Client Services Coordinator will be responsible for providing excellent customer service, managing client communications, and ensuring efficient operations within the laboratory environment.
Biotechnology
Responsibilities
Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
Demonstrated ability to plan, multi-task and prioritize
Demonstrated teamwork, communication, and organizational skills
Ability to work independently
Ability to work to many deadlines at one time
Ability to communicate appropriately and effectively with internal and external clients
Positive attitude and sense of urgency
Thick skinned and able to take and give difficult news
Able to accept responsibility for company errors
Ability to learn new tasks
Ability to think critically and solve problems quickly and efficiently
Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area
Work requires use of PPE (personal protective equipment)
Work requires some standing and sitting for long periods of time
Work may require lifting of weights of up to 40 lbs
Overtime, weekend and holiday work as required
May include second shift work
Will be exposed to potential food allergens
Qualification
Required
Bachelor's degree in a scientific, business or related field (or equivalent work experience)
1+ years of related experience (Food Science or Customer Service) preferred
Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
Demonstrated ability to plan, multi-task and prioritize
Demonstrated teamwork, communication, and organizational skills
Experience in a scientific or logistics environment is a plus
Ability to work independently
Ability to work to many deadlines at one time
Ability to communicate appropriately and effectively with internal and external clients
Positive attitude and sense of urgency
Thick skinned and able to take and give difficult news
Able to accept responsibility for company errors
Ability to learn new tasks
Ability to think critically and solve problems quickly and efficiently
Preferred
1+ years of related experience (Food Science or Customer Service)
Benefits
Competitive salaries
Excellent training
Exceptional career prospects
Company
Eurofins US Food, Feed, & Supplement Testing
Eurofins US Food Testing Division consists of a network of commercial testing laboratories strategically located throughout the United States.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase