Mindlance · 4 weeks ago
(Agile1)IT Solutions Engineer, Expert
Oakland, CA
Full-time
Hybrid
Senior LevelMindlance is seeking an IT Solutions Engineer with expertise in Bentley APM to help configure and extend their Bentley APM solution. The role involves providing technical leadership, supporting upgrades, troubleshooting issues, and developing training for internal staff.
Human Resources
Responsibilities
Provide technical leadership and hands-on configuration in Bentley APM (data model/config, rules/logic, workflows, health/risk frameworks, dashboards/reports as applicable)
Design and implement new Bentley APM solutions/use cases aligned to Electric Operations asset and maintenance processes
Lead and support upgrade activities to new Bentley APM releases, including impact assessments, configuration changes, regression testing support, and cutover/go-live support
Troubleshoot production issues, perform root-cause analysis, and recommend performance/stability improvements
Partner with internal IT and operations stakeholders to translate requirements into Bentley APM configurations and technical designs
Create documentation (configuration guides, runbooks, upgrade notes, admin SOPs)
Develop and deliver structured training for internal staff (admin, analysts, support engineers, and key power users)
Run hands-on workshops: configuration, troubleshooting, upgrade readiness, and best practices
Create reusable training materials: slide decks, exercises, checklists, and “how-to” guides
Coach internal team during real work (pairing sessions) so knowledge transfers beyond classroom training
Qualification
Required
Proven experience as a Bentley APM SME with multiple implementations and/or significant production support experience
Strong technical depth: configuration, troubleshooting, environment support, and release upgrade experience
Experience working in a utility environment (electric preferred) and familiarity with asset and maintenance processes
Develop and deliver structured training for internal staff (admin, analysts, support engineers, and key power users)
Run hands-on workshops: configuration, troubleshooting, upgrade readiness, and best practices
Create reusable training materials: slide decks, exercises, checklists, and 'how-to' guides
Coach internal team during real work (pairing sessions) so knowledge transfers beyond classroom training
Preferred
SAP exposure (integration touchpoints, work management concepts)
Experience with integrations and data flows (APIs/ETL, data warehouse/lake, reporting tools) in an APM context
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
Founded in 1999
1001-5000 employees
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
R
Rajat Paul Dhall
Co-Founder & Managing Director
V
Vik Kalra
Co-Founder and Managing Director
Recent News
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