Patient's Choice Lab Testing & Blood Draw Services · 4 days ago
Patient Service Admin Assistant
Patient's Choice Lab Testing & Blood Draw Services is seeking a Patient Service Admin Assistant to serve as a key point of contact between operations and the laboratory team. This role involves maintaining laboratory information systems, ensuring proper specimen processing, and facilitating communication between clients and staff.
Biotechnology
Responsibilities
Maintain Patient Service Center (PSC) Laboratory Info. Systems Database to ensure proper specimen processing
Understands available resources to fill in for any function within the Data Entry & Quality Control department as necessary
Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc
Understands complex relationship between test(s) ordered and specimen received
Completes all required documentation, legibly and within the assigned time frame
Track quality control metrics and work with leadership team to ensure accurate data entry and high quality sample processing for staff
Ensure specimen collections and data entry performed by client and lab staff are informed in a timely manner of any issues that impact patient results
Keeping leadership informed in a timely manner of any inconsistencies or problems between the lab or staff that could impact or are not consistent with quality standards
Meets standards for production and accuracy within 3 months
Validates and verifies orders for other employees and may provide on-going training
Performs other duties as assigned
Qualification
Required
High attention to detail
Completed necessary training in ordering tests
Pre-analytical processing for shipping specimens
Advanced data-entry knowledge
Maintain Patient Service Center (PSC) Laboratory Info. Systems Database to ensure proper specimen processing
Understand available resources to fill in for any function within the Data Entry & Quality Control department as necessary
Identifies problems and may resolve issues with specimen types such as missing information
Understands complex relationship between test(s) ordered and specimen received
Completes all required documentation, legibly and within the assigned time frame
Track quality control metrics and work with leadership team to ensure accurate data entry and high quality sample processing for staff
Ensure specimen collections and data entry performed by client and lab staff are informed in a timely manner of any issues that impact patient results
Keeping leadership informed in a timely manner of any inconsistencies or problems between the lab or staff that could impact or are not consistent with quality standards
Meets standards for production and accuracy within 3 months
Validates and verifies orders for other employees and may provide on-going training
Performs other duties as assigned
Must be able to lift up to 25 pounds
Prolonged periods sitting at a desk and working on a computer screen
Must be able to perform repetitive tasks with both hands constantly throughout the day
Daily tasks involve walking, standing, reaching, lifting, and bending
Communicates effectively with all levels of internal and external staff
Maintains composure while working under pressure
Demonstrates strong interpersonal skills that fosters a positive attitude at all times
Demonstrates flexibility and is able to adapt to changes in work assignments
Preferred
Bachelor's Degree or equivalent experience
Medical background which includes medical terminology applicable to a clinical laboratory
Previous experience in a production environment
PC skills in MS office/Google applications
Ability to type at least 40 WPM