Benefit Program Supervisor (County Office Director) 0289 jobs in United States
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NEOGOV · 22 hours ago

Benefit Program Supervisor (County Office Director) 0289

NEOGOV is part of the Mississippi Department of Human Services, which is dedicated to serving others through public assistance programs and social services. The Benefit Program Supervisor will oversee the TANF and SNAP eligibility processes, maintain relationships with local entities, and manage county office employees while addressing client concerns.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Serve as the Economic Assistance County Director for the Adams County MDHS office
Responsible for the county-level TANF and SNAP eligibility processes
Maintain positive relationships with local government, businesses, etc
Oversee county office employees
Resolve client complaints, as needed
Ensure reports are completed, and bills are submitted timely

Qualification

Customer servicePolicy applicationTeam managementAnalytical skillsConflict resolutionTechnology proficiencyOral communicationWritten communication

Required

Experience in managing and training teams
Customer service experience
Learning and applying policy
Excellent oral and written communication skills
Conflict resolution skills
Analytical skills
Technology proficiency

Preferred

Typically requires a Bachelor's Degree
4-6 years of experience
1-2 years of supervisory experience
Previous experience determining SNAP and TANF eligibility

Benefits

Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase