Tidewater Physicians Multispecialty Group · 13 hours ago
Patient Service Representative I
Physical Therapy NN - Newport News, VA 23606
Full-time
Onsite
Entry Level
1+ years expTidewater Physicians Multispecialty Group is seeking a Patient Service Representative I, who will perform various front office administrative duties in support of physicians and practice members. The role includes scheduling appointments, checking in and out patients, and providing excellent customer service in a multi-disciplinary environment.
Health CareMedicalPrimary and Urgent CareWellness
Responsibilities
Appointment scheduler on multiple telephone line system
Checking in patients for appointments and checking out patients at the end of appointments
Greeting and assisting efficiently and professionally patients and other customers that present to the practice with business other than appointments
Assure timely delivery of patient services
Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills
Verifying insurance
Collecting copays and balances
Perform other duties as requested by the Office Manager
Qualification
Required
Knowledge of computer systems and applications
Knowledge of office equipment
Knowledge of medical terminology and office procedures
Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Pays strong attention to detail
Excellent customer service skills
Ability to work scheduled hours as defined in the job offer
Ability to communicate effectively and professionally
High school diploma or equivalent required
One year experience in a medical environment, preferred
Ability to lift or move equipment
Ability to stand and walk for limited periods of time
Ability to sit for extended periods of time
Ability to enter data into a computer via a keyboard
Ability to occasionally reach, bend, stoop and lift up to 30 lbs
Ability to grasp and hold up to 30 lbs
Ability to occasionally squat and lean over
Ability to hear normal voice level communications in person or through the telephone
Ability to speak clearly and understandably
Basic vision, corrected
Ability to see and understand data on a computer screen
Preferred
One year experience in a medical environment, preferred
Company
Tidewater Physicians Multispecialty Group
As a vibrant and growing physician-directed multispecialty group, our mission is to deliver exceptional medical care to every patient at a competitive cost, to improve the health outcomes of our communities, and to provide a premier work experience for our employees and physicians.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Linda Larue
Chief Financial Officer
Sibby Harrell Wilson
Chief Operating Officer
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