AWS Contact Center Lead jobs in United States
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InterSources Inc · 4 months ago

AWS Contact Center Lead

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level

InterSources Inc is seeking an experienced AWS Contact Center Lead to design, implement, and manage cloud-based contact center solutions. The role involves leading customer experience initiatives, integrating omnichannel capabilities, and optimizing workflows for scalability and efficiency.

Artificial Intelligence (AI)Cyber SecurityInformation TechnologySoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Qualification

AWS ecosystemAmazon ConnectContact center solutionsOmnichannel capabilitiesStakeholder managementTechnical leadership

Required

Experience in designing, implementing, and managing cloud-based contact center solutions using Amazon Connect and related AWS services
Strong expertise in AWS ecosystem
Experience with voice and chat integrations
Proven ability to lead customer experience initiatives
Experience in integrating omnichannel capabilities
Ability to optimize workflows for scalability and efficiency
Experience collaborating with cross-functional teams
Ability to deliver secure, resilient, and high-performing solutions
Experience guiding best practices and providing technical leadership
Strong stakeholder management skills

Company

InterSources Inc

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Innovative IT Solutions Built for Your Business. InterSources Inc is your partner in Growth and CyberSecurity.
dateFounded in 2007
location
Fremont, California, USA
people-size501-1000 employees
web-link
https://www.intersourcesinc.com

H1B Sponsorship

InterSources Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (5)
2023 (16)
2022 (1)
2021 (7)
2020 (7)

Funding

Current Stage
Late Stage

Leadership Team

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Ankit Shah
Chief Executive Officer
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Jigar kyada
Business Development Manager/Client Partner
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Recent News

PRLog
Seceon Partners with InterSources to Expand AI-Driven Cybersecurity for Regulated Industries
2025-12-26
Morningstar.com
Seceon Announces Strategic Partnership with InterSources Inc. to Expand Delivery of AI-Driven Cybersecurity Across Regulated Industries
2025-12-15
PR Newswire
Kasm Technologies Partners with InterSources to Provide Cloud Workspaces
2023-11-07
Company data provided by crunchbase