ICONMA · 1 day ago
Credit Analyst I
ICONMA is a Mortgage and Real Estate Services company seeking a Credit Analyst I for their Garden Grove, CA location. The role involves conducting credit investigations, analyzing credit information for loans, and providing operational support to the production team during the credit report supplement process.
Staffing & Recruiting
Responsibilities
The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans
In addition, to verifying and updating credit information as requested by clients in support of the mortgage underwriting process, provides operational support to the production team through the course of the credit report supplement process
Customer problem resolution via the telephone
Inbound consumer and client calls
Word processing, including general correspondence and data entry
Interface with customers regarding inquiries and complaints
Effectively research internet for documentation to assist with verification requests
Analyze credit files to determine cause of missing data, changes to credit data
Qualification
Required
Credit Experience
Call Center Experience
Must be PC literate with basic office skills
Basic typing (25 wpm)
Possess effective written/verbal communication skills and strong customer service skills
(a thorough - understanding of customer satisfaction.)
Credit reporting, loan servicing, mortgage banking, and/or call center background
High school diploma
Preferred
Mortgage Experience
Bachelor's degree
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.