Customer Service Sales Support Admin Assistant jobs in United States
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ASC Engineered Solutions · 1 day ago

Customer Service Sales Support Admin Assistant

ASC Engineered Solutions is a company that provides support and diversified clerical duties for the Sales & Operations teams across multiple distribution facilities. The Customer Service Sales Support Admin Assistant is responsible for various administrative tasks, including entering RMAs, assisting with order entry, and maintaining files, while ensuring a safe and organized work environment.

ManufacturingMechanical EngineeringProduct DesignSales

Responsibilities

Responsible for entering and distributing all RMAs
Responsible for entering and distributing all Credits & Debits
Assist with order entry as assigned by management based on operational demand
Enter all job information sheets and tax certificates
Run and distribute the MTO & WMS Backorder report daily
Review and address every issue in the Carixa program daily
Deliver mail and correspondence throughout Dallas facility
Distribute emails from Dallas Sales Inbox, including E-Store, Jobsheet, and tax related inquiries
Code and submit invoices for departmental expenses
Maintains files in accordance with department and company procedures including consolidation, storage of files, packing slips from receiving department, region 25 vendor invoices, daily packing slips and pick tickets from warehouse
Greet visitors and notify appropriate contact person of their arrival
Assist with company functions for employees – including but not limited to ordering, setup and breakdown of events
Organizes and maintains common areas – coffee stations, notification boards, holiday signage and décor
Inventory and ordering of office, breakroom, and cleaning supplies for the Dallas distribution center
Point person for all building maintenance. Main point of contact for the property manager
Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, and equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe condition or practice to your supervisor
Performs other duties as directed

Qualification

Data EntryMicrosoft OfficeAS400CRM DynamicsCustomer ServiceAttention to DetailCommunication SkillsInterpersonal Skills

Required

Associates Degree in Business Administration and/or Related Field
3-5 + years in Office Administration and/or Customer Service
Ability to be punctual and attend work on a regular and consistent basis
Ability to concentrate with various interruptions and various noise levels
Ability to occasionally move about inside the office to access file cabinets, office machinery, etc
Must be able to remain in a stationary position 80 percent of the time
Occasionally will be expected to lift boxes not to exceed 20 pounds
Outstanding attention to detail and accuracy
Strong written and verbal communication skills
Excellent interpersonal and customer service skills
Demonstrates willingness to undertake duties as assigned
Prioritize and complete a variety of tasks in a timely manner
Working knowledge of clerical, sales, and operational processes
Proficient in Data Entry
Proficient in Microsoft Office, AS400, CRM Dynamics

Benefits

Medical, Dental, Vision and FSA are available 30 days following your start date
401k with company match is available after 90 days of employment
Company-provided Life Insurance is provided for after 90 days of employment
3 PTO days after 60 days of employment (hourly and non-exempt positions only)
2 weeks of vacation after 6 months of employment
10 paid holidays - including your birthday!
Paid weekly

Company

ASC Engineered Solutions

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ASC Engineered Solutions is a provider of precision-engineered pipes, valves, fittings, and design tools.

Funding

Current Stage
Late Stage

Leadership Team

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Jason Hild
Chief Executive Officer
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Amy Campbell
Chief Financial Officer
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Company data provided by crunchbase