Momentum Project Management · 1 day ago
Home Warranty Executive
Bingham Farms, MI
Full-time
Onsite
New Grad, Entry Level
0+ years expMomentum Project Management is a fast-growing Customer Acquisition company that creates Life-Changing Experiences for its employees and customers. They are seeking motivated Outbound Sales Representatives to join their high-performing Sales team, focusing on reaching out to current account holders and upselling additional package options.
Management Consulting
Responsibilities
Outbound calling using a provided lead list?
Identify coverages, eligible coverages and upsell the customer to additional products
Accurately disclose terms and conditions to ensure customer comprehension
Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities
Utilize strong communication skills, including clear enunciation
Willingness to accept constructive feedback and make necessary improvement
Meet and exceed all program KPIs
Reliable attendance
Perform other related duties as assigned
Qualification
Required
Outbound calling using a provided lead list
Identify coverages, eligible coverages and upsell the customer to additional products
Accurately disclose terms and conditions to ensure customer comprehension
Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities
Utilize strong communication skills, including clear enunciation
Willingness to accept constructive feedback and make necessary improvement
Meet and exceed all program KPIs
Reliable attendance
Perform other related duties as assigned
Minimum of 6 months of Sales experience (call center/remote, retail, hospitality, or similar)
Strong communication and listening skills
Positive attitude and team player mindset
Coachable and motivated by goals
Resilient under pressure and able to handle rejection
Comfortable multitasking with tech systems
Passion for delivering exceptional customer experiences by executing with energy and excellence
High School Diploma or equivalent preferred
Preferred
Call Centers / BPOs – Aligned environment in terms of volume, structure, and expectations
Telecommunications – Experience with high-volume billing and technical support
Strong computer skills are a must!
Retail or E-commerce Support – Strong customer resolution and communication background
Hospitality / Travel & Transportation sales
Benefits
Full benefits package at full time (health, dental, vision, etc.)
Paid training + continuous coaching
Company
Momentum Project Management
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase