GSK · 16 hours ago
ViiV Healthcare (GSK) Senior Director, AI/ML Transformation
Durham, NC
Full-time
Onsite
Director/Executive
12+ years expViiV Healthcare, a global specialty HIV company, is seeking a Senior Director of AI/ML Transformation to lead organizational strategy and transformation through AI/ML-powered insights and solutions. This role involves championing the adoption of advanced analytics and AI across various functions to enhance customer engagement and improve operational efficiency.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Define and Execute AI/ML Strategy: Develop a forward-looking AI strategy aligned with ViiV’s organizational priorities, focusing on varied outcomes depending on the use case (e.g., revenue growth for commercial needs, experience for patient needs, etc.) and productivity improvements
AI Product Innovation & Delivery: Lead a cross-functional team to design, build, and operationalize AI/ML products and solutions, including predictive models, personalization engines, and advanced analytics
Generative AI Commercial Applications: Pioneer the use of Generative AI in content generation, digital sales models, omnichannel orchestration, patient engagement, and field force enablement
AI-Driven Customer Experience: Drive the adoption of AI-enabled personalization across customer touchpoints, enhancing engagement for healthcare professionals (HCPs), patients, and payers
End-to-End Data & AI Ecosystem Leadership: Collaborate with enterprise data and platform teams to ensure robust data pipelines, real-time analytics, and scalable AI/ML infrastructure supporting commercial excellence
Talent & Capability Building: Build and lead a high-performing AI/ML team, fostering a culture of continuous learning and innovation within the Customer Excellence organization
Enterprise Leadership: Serve as a trusted AI advisor to senior leadership, influencing organizational strategy and capability priorities through data-backed narratives
Qualification
Required
Advanced degree (PhD/Masters) in Data Science, Computer Science, AI/ML, Computational Sciences, or related quantitative disciplines
12+ years of experience in leadership roles within AI/ML, data science, or advanced analytics within a commercial or customer-focused domain
Experience in building and scaling AI/ML platforms and teams in a matrixed, global organization
Experience in developing and utilizing AI applications in digital engagement, omnichannel personalization, commercial forecasting, field force effectiveness, and patient identification / engagement
Preferred
MBA or equivalent
Proven track record of driving measurable business value through AI/ML products within biopharma, tech, or consumer industries
Demonstrated thought leadership in Generative AI, predictive analytics, and decision intelligence
Visionary leadership with deep technical AI/ML expertise combined with commercial acumen
Proven change agent driving digital and AI adoption at scale
Strong stakeholder engagement skills, influencing at C-suite and cross-functional leadership levels
Deep understanding of responsible AI, ethics, and data privacy frameworks
Entrepreneurial, outcome-oriented mindset with a bias for action
Benefits
Comprehensive benefits program
Same benefits options and plans as GSK employee
Company
GSK
We are uniting science, technology and talent to get ahead of disease together. Our community guidelines: https://gsk.to/socialmedia
10001+ employees
H1B Sponsorship
GSK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (56)
2023 (54)
2022 (53)
2021 (54)
2020 (72)
Funding
Current Stage
Public CompanyTotal Funding
$25.51MKey Investors
CARB-X
2021-03-02Grant· $18M
2020-09-23Grant· $7.51M
1978-01-13IPO
Leadership Team
Julie Brown
CFO
Mike Elmore
SVP & Chief Information Security Officer, GSK
Recent News
2026-01-16
2026-01-13
South China Morning Post
2026-01-08
Company data provided by crunchbase