CRM Lead - Oracle Fusion jobs in United States
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NR Consulting · 2 days ago

CRM Lead - Oracle Fusion

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

NR Consulting is seeking a CRM Lead with extensive experience in CRM leadership or consulting roles, specifically with Oracle Service Cloud. The role requires strong communication and stakeholder management skills, along with the ability to create detailed documentation and manage projects in cross-functional environments.

ConsultingInformation TechnologyStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments

Qualification

Oracle Service CloudCRM leadershipOracle certificationsScripting JavaScriptScripting PHPMiddleware/integration toolsCustomer experience analyticsStakeholder managementOnsite leadershipCommunication skillsProject management

Required

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion)
Solid understanding of customer service operations and CRM/contact center best practices
Strong communication, stakeholder management, and onsite leadership skills
Ability to create detailed functional and technical documentation
Experience managing projects in cross-functional enterprise environments

Preferred

Oracle certifications (e.g., Oracle B2C Service Certified)
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud)
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting)

Company

NR Consulting

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NR Consulting is an information technology consulting firm that offers contingent hiring, direct hires, and managed IT services.
dateFounded in 2017
location
Boulder, Colorado, USA
people-size1001-5000 employees
web-link
https://www.nrconsultingservice.com/

H1B Sponsorship

NR Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Sharabh Goyal
Founder & CEO
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Company data provided by crunchbase