Genesee County Human Resources · 1 day ago
IT END USER COMPUTING TECHNICIAN (IT)
Flint,MI,US
Full-time
Onsite
Entry Level
2+ years expGenesee County Human Resources is seeking an IT End User Computing Technician to assist IT staff with desktop and mobile computing solutions. The role involves maintaining the configuration of computing devices, ensuring system availability, and supporting hardware and software optimization.
Government Administration
Responsibilities
Assist in deploying and maintaining end user computing management systems for software deployment and patching
Deploy and maintain end user computing devices and peripherals
Implement and maintain security solutions, including patch management, and anti-virus, on all supported systems
Update documentation as it relates to configuration, processes, system changes, service records and security configuration
Manage equipment including: desktop, mobile devices, printers, conference room equipment, and their associated operating systems and software
Assist with monitoring the operation and performance of managed systems and troubleshoot and resolve problem areas as needed including but not limited to upgrades and patches
Research relevant technology products, services protocols, and standards to remain abreast of developments in the IT industry
Attend training (seminars, conferences, trade shows, or other ongoing education) to ensure minimum skill levels and certifications (or equivalent) in all applicable technologies, and to ensure familiarity with new and emerging technologies and trends in supported systems
Ensure consistent documentation, training and certification on systems, processes and Procedures
Qualification
Required
Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences, or a closely related field
Two (2) years current IT work experience supporting SCCM, ManageEngine Desktop Central, or other end user computing management systems
Obtain CompTIA A+ or CompTIA Security+ certification within 6 months of employment
Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO
Must be available to respond 24/7 to address systems issues on an as needed basis when required
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations
Company
Genesee County Human Resources
Genesee County plays an integral role in every facet of our community.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chrystal Simpson
Chief Financial Officer
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