Grand Canyon Law Group · 13 hours ago
Billing & Collections Specialist
Phoenix,AZ,US
Full-time
Onsite
Mid Level
3+ years expGrand Canyon Law Group is a law firm focused on criminal defense, and they are seeking a Billing & Collections Specialist to manage their billing and accounts receivable processes. The role involves ensuring consistent cash flow, maintaining clean financial data, and serving as the primary liaison between clients and the finance team for all billing-related matters.
Law Practice
Responsibilities
Own the Firm’s billing and accounts receivable processes from end to end
Ensure consistent cash flow, clean financial data, and that attorneys work only on paying, financially compliant cases
Serve as the primary liaison between clients, the finance team, and internal legal teams for all billing-related matters
Manage payment plans, resolve declined payments, process refunds, and communicate clearly and professionally with clients
Maintain accurate records, improve billing workflows, and help build and refine SOPs that support firm growth
Qualification
Required
3+ years of experience in billing, collections, or accounts receivable
Proven experience in a client-facing billing or payment plan role
Strong confidence conducting firm but respectful financial conversations
Ability to balance compassion, honesty, and results in client interactions
Exceptional attention to detail — data accuracy is non-negotiable
Strong written and verbal communication skills
Ability to remain calm, professional, and solutions-focused in high-stress situations
High level of integrity, discretion, and accountability
Comfort enforcing contracted payment plans and firm policies
Experience working with legal billing software; experience with Clio Manage and Clio Payments is a strong plus
Comfort working across multiple systems while maintaining clean, accurate data
Interest in process improvement and helping build or refine SOPs
Preferred
Prior experience in a criminal defense firm or professional services environment is a plus, but not required
Benefits
100% Employer-Paid Medical Insurance
100% Employer-Paid Dental Insurance
100% Employer-Paid Vision Insurance
100% Employer-Paid Life Insurance
401(k) with Employer Match
Firm-Provided Gym Membership
Employee Assistance Program (EAP): Confidential counseling and wellness support for you and your family
Company
Grand Canyon Law Group
Grand Canyon Law Group | Arizona’s Dedicated Criminal Defense Firm 🔹 Weekly Video Series: Myth Busting Mondays, Know Your Rights Wednesday, First Offense Fridays 🔹 Providing valuable legal information & tips 🔹 Empowering Arizonans with knowledge of their legal rights 📍 Serving Arizona with expertise & dedication
11-50 employees
Funding
Current Stage
Early StageLeadership Team
David Lish
Partner
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