Long Lines · 1 day ago
Communications Tech 1
Ida Grove, IA
Full-time
Onsite
Entry Level
$18/hr - $21/hr
1+ years expLong Lines Broadband is seeking a Communications Tech 1 to join their team. This role is responsible for providing customer support and maintenance to broadband customers, including splicing fiber cables and ensuring service quality in residential and commercial locations.
Telecommunications
Responsibilities
Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations
Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable
Splices cable to protector devices and central office main distribution frame and splices drop cable to the central office cable system
Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services
Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and interactions with customers
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
A valid Driver's License and clean driving record is required
1–2 years of CATV, fiber installation, or other relevant technical/electronic experience
Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment
Ability to install and run fiber drops, interior fiber pathways, and terminate customer fiber services
Able to locate and mark underground services utilizing test equipment, prints, and database mapping software
Splice and repair fiber, including fusion splicing, ribbon splicing, and prepping fiber terminals for activation
Knowledge and experience working with electronics, DC power, and fiber optic equipment
Able to properly operate small hand tools, power tools, and test equipment
Able to work independently and plan tasks to complete projects efficiently
Strong computer skills in Word and Excel
Able to accurately measure distances using tapes or other measuring devices
Able to differentiate between different sizes and colors of wires/cables
Ability to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms
Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances
Benefits
Group health & dental insurance
401(k) program with company match
Generous PTO program
Company wellness program
Employer-paid short- and long-term disability
And much more!
Company
Long Lines
At Long Lines®, we earn customer loyalty through our service and support. We bring the latest innovations in telecommunications right into
51-200 employees
Funding
Current Stage
Growth StageRecent News
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