Commonwealth of Pennsylvania · 7 hours ago
Human Resource Assistant 2
The Commonwealth of Pennsylvania is seeking a Human Resource Assistant 2 to join their HR Service Center, Employee Services Division. This role involves providing exceptional customer service to employees regarding benefits and assisting with human resource transactions in a dynamic team environment.
Non Profit
Responsibilities
Serve as a customer contact in a service center environment utilizing knowledge base and case management tools to assist customers in completing their human resource transactions, benefits, and information services
Interact with customers to provide answers to questions relating to employee benefits and services including, but not limited to, enrollments and life status changes involving medical, dental, vision, deferred comp, DCAP, and voluntary benefits programs
Provide limited technical assistance in the use of ESS and the Financial Disclosure Application, as well as limited technical assistance in the completion of on-line forms
Handle customer inquiries and educate them on the use of the Employee Resource Center (ERC)
Qualification
Required
One year as a Human Resource Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of clerical or other comparable experience and one year of beginning level paraprofessional human resource or equal opportunity work; or
An equivalent combination of experience and training
You must meet the PA residency requirement
You must be able to perform essential job functions
Company
Commonwealth of Pennsylvania
The Commonwealth of Pennsylvania employs thousands of people across the state to deliver programs and services to the people of Pennsylvania.
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Appalachian Regional Commission
2022-03-17Grant· $0.5M
Leadership Team
Recent News
2024-02-27
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